https://bugzilla.novell.com/show_bug.cgi?id=800312 https://bugzilla.novell.com/show_bug.cgi?id=800312#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Platform|x86-64 |All Found By|--- |Community User Resolution| |UPSTREAM Summary|hp-sendfax fails because of |hp-sendfax fails because of |missing tmp directory |missing /var/log/hp/tmp/ | |directory --- Comment #1 from Johannes Meixner 2013-01-24 14:43:04 CET --- I assume it happens because /var/log/hp/ is not writable by arbitrary users so that /var/log/hp/tmp/ cannot be created therein when a normal user runs hp-sendfax, see https://bugs.launchpad.net/bugs/1016507 Please report issues regarding /var/log/hp/ permissions directly to HPLIP upstream via http://hplipopensource.com/hplip-web/support.html HPLIP upstream needs to implement their functionality in a secure way. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=800312 https://bugzilla.novell.com/show_bug.cgi?id=800312#c Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://launchpad.net/bugs/ | |1016507 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=800312 https://bugzilla.novell.com/show_bug.cgi?id=800312#c4 --- Comment #4 from Johannes Meixner 2013-01-24 15:48:02 CET --- Sigh... I wished HPLIP upstream would pay a bit more attention to issues when Linux distributions build their software from its sources than to tell everybody to download the newest HPLIP version and install it via the HPLIP installer, compare https://bugs.launchpad.net/hplip/+bug/1018303/comments/2 I submitted hplip to "Printing" via submitrequest 149796 and forwarded it to openSUSE:Factory as submitrequest 149797 with this RPM changelog text: ---------------------------------------------------------------------------- - Create /var/log/hp/tmp/ directory that is needed by hp-sendfax as a workaround until HPLIP upstream implemented it correctly see https://bugs.launchpad.net/bugs/1016507 (bnc#800312). ---------------------------------------------------------------------------- The /var/log/hp/tmp/ directory is installed as drwxrwxr-x root lp /var/log/hp/tmp I assume adding the user to the group "lp" is required so that hp-sendfax works for this user because otherwise the user cannot write in /var/log/hp/tmp -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=800312 https://bugzilla.novell.com/show_bug.cgi?id=800312#c6 --- Comment #6 from Kiel Tux 2013-01-24 19:59:20 UTC --- (In reply to comment #4)

Sigh... I wished HPLIP upstream would pay a bit more attention to issues when Linux distributions build their software from its sources than to tell everybody to download the newest HPLIP version and install it via the HPLIP installer, compare https://bugs.launchpad.net/hplip/+bug/1018303/comments/2

I submitted hplip to "Printing" via submitrequest 149796 and forwarded it to openSUSE:Factory as submitrequest 149797 with this RPM changelog text: ---------------------------------------------------------------------------- - Create /var/log/hp/tmp/ directory that is needed by hp-sendfax as a workaround until HPLIP upstream implemented it correctly see https://bugs.launchpad.net/bugs/1016507 (bnc#800312). ----------------------------------------------------------------------------

The /var/log/hp/tmp/ directory is installed as drwxrwxr-x root lp /var/log/hp/tmp

I assume adding the user to the group "lp" is required so that hp-sendfax works for this user because otherwise the user cannot write in /var/log/hp/tmp

This is the "funny" part. My test user was later no more in the group "lp" (this was just the case earlier in my tests). But fax sending works with: drwxrwxr-x root lp /var/log/hp/tmp (like in my description) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.