Mailinglist Archive: opensuse (1355 mails)

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Re: [opensuse] Take the problem to the developer ...

On 13/06/18 21:44, Richard Brown wrote:
On 13 June 2018 at 13:51, Anton Aylward <opensuse@xxxxxxxxxxxxxxxx> wrote:
On 12/06/18 06:45 AM, Carlos E. R. wrote:
Once you are reasonably sure in this case that its not a local problem
the best approach is to contact the openSUSE maintainer through bugzilla
they can then determine if its an openSUSE or upstream issue, then if
your happy to you can create an upstream bug report if not its the
maintainers job to do it.

But how can a user know that "its not a local problem" if he doesn't
know himself? By asking on the mail list...

All in all I believe that there are many people like Carlos and Felix that
smarted about openSuse than me.
And as far as a specific application goes, I'm sure the developer has the
definitive knowledge and has better things to do than answer my stupid
questions. Better to display my ignorance to Carlos who already knows about

It's a bit like going into one of those heigh ceiling building, you know, the
sort that modern banks are based on, and thinking that by lighting a candle
can attract the attention of the Creator of The Universe, and, after
her by addressing her as a male, asking her to help with your trivial
like your maths exam or how to get a date with the red-haired girl.

No, if you really want to engage her interest ask something sensible,
meaningful, like how to stop the decay of the proton.

Like you say, take the problem to the developer ..

For people seeking a more 'casual' approach than filing bugs for
getting in touch with developers, I'd like to point out the following

osc maintainer -e $package

Sometimes there maybe many maintainers listed who might mostly be
responsible for the repository rather then the individual package.
Generally its best to look at the bugowner, which is the person who will
be assigned to any bugs that maybe opened, osc maintainer now lists the
bugowner (atleast here anyway) but I can't remember if it has always you
can get just the bugowner with

osc bugowner -e $package


Simon Lees (Simotek)

Emergency Update Team
SUSE Linux Adelaide Australia, UTC+10:30
GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B

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