Mailinglist Archive: opensuse (1047 mails)

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Re: [opensuse][42.1] printing fails only in Geckos
  • From: Richard Brown <RBrownCCB@xxxxxxxxxxxx>
  • Date: Tue, 5 Jan 2016 13:17:15 +0100
  • Message-id: <CAA0b23yx2q=U4fyPXEWPo8JU_7ytPd0+TDPUC0evS-d3i5TeBQ@mail.gmail.com>
On 5 January 2016 at 00:41, Felix Miata <mrmazda@xxxxxxxxxxxxx> wrote:
Printing problems in 13.1/KDE3 were the usual niggles carried over from
previous
releases. Last week I moved to 42.1/KDE3, fresh / install, but kept old /home,
and printing has become a problem.

My printer is a <year-old Brother HL-5470DW (non-GDI) laser connected on wired
ethernet.

What prints:
YaST2 test page (sanely)
Konq 3 (sanely)
rv10.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:10.0.12)
Gecko/20100101 Firefox/10.0.12; Build ID: 20130103094221; insanely, gigantic
text unless shrinking
text default sizes to too small to read on screen, 12px or 13px.)
KPDF (sanely)

What claims to print, yet produces no response from printer:
rv17.0 (BS:Legacy rpm Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101
Firefox/17.0; Build ID: 2013111800)
rv38.5 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:38.0)
Gecko/20100101 Firefox/38.0; Build ID: 20151214153240)
rv42.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:42.0)
Gecko/20100101 SeaMonkey/2.39; Build ID: 20151103174305)
rv43.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:43.0)
Gecko/20100101 SeaMonkey/2.41; Build ID: 20151219133840; with existing
profile and with virgin profile)

Attachment is content from virgin profile FF43 browser console. FF43 was
opened
solely to open the particular page to test printing with this version and
profile.

Systemctl stop cups; <delete> cups' cache and spool data; systemctl start cups
didn't help. Rebooting didn't help.

Current content of /var/spool/cups:
total 648
drwx--x--- 3 root lp 4096 Jan 4 17:45 .
drwxr-xr-x 12 root root 4096 Dec 26 19:51 ..
-rw------- 1 root lp 844 Jan 4 16:53 c00001
-rw------- 1 root lp 919 Jan 4 17:11 c00002
-rw------- 1 root lp 919 Jan 4 17:12 c00003
-rw------- 1 root lp 914 Jan 4 17:16 c00004
-rw-r----- 1 root lp 17391 Jan 4 16:53 d00001-001
-rw-r----- 1 root lp 291955 Jan 4 17:11 d00002-001
-rw-r----- 1 root lp 291955 Jan 4 17:12 d00003-001
-rw-r----- 1 root lp 21945 Jan 4 17:16 d00004-001
drwxrwx--T 2 root lp 4096 Jan 4 17:16 tmp

Current content of /var/cache/cups:
total 52616
drwxrwxr-x 3 root lp 4096 Jan 4 17:46 .
drwxr-xr-x 12 root root 4096 Dec 27 03:44 ..
-rw------- 1 root lp 2138 Jan 4 17:16 192.168.###.###.snmp
-rw-r--r-- 1 root root 1885 Jan 3 05:13 broHL5470DW.data
-rw------- 1 lp lp 159345 Jan 4 16:06 help.index
-rw-r----- 1 root lp 657 Jan 4 17:16 job.cache
-rw-r----- 1 root lp 526 Jan 4 17:13 job.cache.O
-rw-r--r-- 1 root root 0 Jan 4 17:46 out
-rw------- 1 lp lp 53690004 Jan 3 05:05 ppds.dat
drwxrwxr-x 2 root lp 4096 Dec 27 01:48 rss

http://localhost:631/jobs shows no jobs.

http://localhost:631/jobs?which_jobs=all lists 4 jobs, but I'm not sure if
they
are all from actual successes or not. I think all are from genuine successes.

https://en.opensuse.org/ seems to have no page dedicated to printer
troubleshooting.
Whether that matters I doubt, since only "one" program has the problem

Searching https://bugzilla.mozilla.org/ and https://bugzilla.opensuse.org/
seem to produce nothing on point.

Advice how to proceed with troubleshooting welcome.

Have you tried printing from the version of Firefox that is actually
provided by Leap? That should be version 41

If that works, then I would suspect you need to get in touch with
Mozilla and try and troubleshoot with them what they are doing wrong
with their binaries.

Regards,

Richard
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