Mailinglist Archive: opensuse (1620 mails)

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Re: [opensuse] KDE for SLED?
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On 2014-11-07 23:01, John Andersen wrote:
On 11/07/2014 01:32 PM, Carlos E. R. wrote:

Again, as the clients pay they are entitled to tell their
provider what they want, and the provider asks. I'm sure of
that.

How in the hell can you be sure of that? At my day job we've been
paying SLES customers for years, on multiple servers. Not once were
we asked what we want. Its take the money and run. Have a support
question? Its 20 questions from them before you get to ask yours.

When I asked for features, (easier integration of off the shelf
NAS), it was "not in our plans".

Carlos, buddy, you are blowing smoke. Suse knows nothing of what
the customer wants, is not interested in finding out. They make
their living (if that's what they are doing) by being "Not Red
Hat".

I'm distressed to learn that. Really.


But not Suse.

(And unfortunately, that attitude carries over into Opensuse quite
strongly).

That part I knew first hand. When they think they are right, they
don't listen, unless comes somebody with IBM behind and tells them
"you are wrong, change this fast".

- --
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
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