Mailinglist Archive: opensuse (982 mails)

< Previous Next >
[opensuse] I can't update Avira antivir - is it me?
  • From: "Carlos E. R." <carlos.e.r@xxxxxxxxxxxx>
  • Date: Sun, 14 Sep 2014 18:31:23 +0200 (CEST)
  • Message-id: <alpine.LSU.2.11.1409141812420.6675@Telcontar.valinor>
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1



Hi,

when I try to self update antivir (which I don't do often), I get:


Telcontar:~ # antivir --update
AntiVir / Linux Version 2.1.12-473
Copyright (c) 2008 by Avira GmbH.
All rights reserved.


Warning: the file "antivir.vdf" is more than 14 days old
checking for updates

Error: failed to retrieve update information
Error: failed to retrieve update information

AntiVir could not check for update information

Telcontar:~ #


Twice.


The log says:


<1.4> 2014-09-14 18:11:31 Telcontar antivir 6711 - - Warning: the file
"antivir.vdf" is more than 14 days old
<1.3> 2014-09-14 18:11:32 Telcontar antivir 6711 - - Error: failed to retrieve
update information
<1.3> 2014-09-14 18:11:33 Telcontar antivir 6711 - - Error: failed to retrieve
update information
<1.3> 2014-09-14 18:11:33 Telcontar antivir 6711 - - AntiVir could not check
for update information
<1.3> 2014-09-14 18:11:33 Telcontar antivir 6711 - - AntiVir FAILED to update
itself
<1.4> 2014-09-14 18:11:49 Telcontar antivir 6727 - - Warning: the file
"antivir.vdf" is more than 14 days old
<1.3> 2014-09-14 18:11:50 Telcontar antivir 6727 - - Error: failed to retrieve
update information
<1.3> 2014-09-14 18:11:50 Telcontar antivir 6727 - - Error: failed to retrieve
update information
<1.3> 2014-09-14 18:11:50 Telcontar antivir 6727 - - AntiVir could not check
for update information
<1.3> 2014-09-14 18:11:50 Telcontar antivir 6727 - - AntiVir FAILED to update
itself


The version is:


Telcontar:~ # antivir --version
7.9.10.68
operating system: Linux (glibc 2.2)
product version: 2.1.12-473
engine version: 7.9.10.68
packlib version: 7.6.1.20 (supports 34 formats)
vdf version: 7.11.99.164


Warning: the file "antivir.vdf" is more than 14 days old

product: AntiVir Workstation
key file: personaledition_classic.key
registered user: Avira AntiVir Personal - Free Antivirus
serial number: 0000*******
key expires: 12 Nov 2013
run mode: PERSONAL

product: AntiVir (command line scanner)
key file: personaledition_classic.key
registered user: Avira AntiVir Personal - Free Antivirus
serial number: 0000*******
key expires: 12 Nov 2013
run mode: PERSONAL
Telcontar:~ #



Despite the expiration date that says above, I did updates later than that:

Telcontar:~ # l /usr/lib/AntiVir/antivir*
- -rwxr-xr-x 1 root root 11057152 Aug 20 2012 /usr/lib/AntiVir/antivir*
- -rw-r--r-- 1 root root 66736640 Apr 16 2013 /usr/lib/AntiVir/antivir0.vdf
- -rw-r--r-- 1 root root 17856880 Jan 9 2014 /usr/lib/AntiVir/antivir1.vdf
- -rw-r--r-- 1 root root 306080 Jan 9 2014 /usr/lib/AntiVir/antivir2.vdf
- -rw-r--r-- 1 root root 255488 Jan 9 2014 /usr/lib/AntiVir/antivir3.vdf
Telcontar:~ #


Telcontar:~ # l /usr/lib/AntiVir/*key
- -rw-r--r-- 1 cer_old users 1024 Dec 6 2005 /usr/lib/AntiVir/hbedv.key
- -rw-r--r-- 1 root root 1024 Jan 9 2014
/usr/lib/AntiVir/personaledition_classic.key
Telcontar:~ #


Could it be that I have to renew the license? I thought that was no longer needed for the personal version. And the error message doesn't anything about that.

If I need to renew that personal free license, I have forgotten how ti is done :-?


- -- Cheers
Carlos E. R.

(from 13.1 x86_64 "Bottle" at Telcontar)
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2.0.22 (GNU/Linux)

iEYEARECAAYFAlQVwtsACgkQtTMYHG2NR9VGHgCeI5BUyg0cVD0olQ1WFpBTkBu8
9jEAnR3KIAIDuy6vVnmeLQCE/n8UiYyA
=VbyT
-----END PGP SIGNATURE-----
--
To unsubscribe, e-mail: opensuse+unsubscribe@xxxxxxxxxxxx
To contact the owner, e-mail: opensuse+owner@xxxxxxxxxxxx

< Previous Next >