Mailinglist Archive: opensuse (929 mails)

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Re: [opensuse] thunderbird - The RETR command did not succeed. (RECV: -ERR no such message.)
On 03/16/2014 03:57 PM, David C. Rankin wrote:
All,

After the trip to Co., thunderbird (24.2.0) now refuses to download my pop
mail -- which I presume is due to me accessing the same pop3 mailbox via the
ISP
webmail interface while in Co. Thunderbird could retrieve pop3 fine while in
Colorado, but could not send due to accessing via a foreign/remote IP (not on
my
suddenlink.com network) So I used the suddenlink webmail interface to send
mail
while away. This seems to have done something that now prevent thunderbird
from
being able to retrieve messages from my account now that I have returned home.
The error given by thunderbird is:

The RETR command did not succeed. Error retrieving a message. Mail server
pop.suddenlinkmail.com responded: no such message.

Screenshot:

http://www.3111skyline.com/dl/openSUSE/bugs/114/thunderbird/tbird-retv-error.jpg

Logging the communication I find:

<snip>
-340052192[7f9de9350260]: RECV: +OK <snipped myemail@suddenlink> is welcome
here
-340052192[7f9de9350260]: POP3: Entering state: 31
-340052192[7f9de9350260]: NextAuthStep()
-340052192[7f9de9350260]: login succeeded
-340052192[7f9de9350260]: POP3: Entering state: 7
-340052192[7f9de9350260]: SEND: STAT
-340052192[7f9de9350260]: Entering NET_ProcessPop3 19
-340052192[7f9de9350260]: POP3: Entering state: 3
-340052192[7f9de9350260]: RECV: +OK 2971 59359701
-340052192[7f9de9350260]: POP3: Entering state: 8
-340052192[7f9de9350260]: BeginMailDelivery acquiring semaphore
-340052192[7f9de9350260]: POP3: Entering state: 9
-340052192[7f9de9350260]: SEND: LIST
-340052192[7f9de9350260]: Entering NET_ProcessPop3 1448
-340052192[7f9de9350260]: POP3: Entering state: 3
-340052192[7f9de9350260]: RECV: +OK 2971 messages
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 1 6319
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 2 3426
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 3 4574
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 4 5959
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 5 7741
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: 6 23026
-340052192[7f9de9350260]: POP3: Entering state: 10
<snip to message 2791>
-340052192[7f9de9350260]: POP3: Entering state: 10
-340052192[7f9de9350260]: RECV: .
-340052192[7f9de9350260]: POP3: Entering state: 11
-340052192[7f9de9350260]: SEND: UIDL
-340052192[7f9de9350260]: Entering NET_ProcessPop3 1448
-340052192[7f9de9350260]: POP3: Entering state: 3
-340052192[7f9de9350260]: RECV: +OK 2971 messages
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 1 e03b282a-9229-11e3-ae3a-289e3a83e07d
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 2 2f1333f4-922d-11e3-8123-d59d3c594b76
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 3 eb52b020-922e-11e3-b957-84ea53d008a1
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 4 33e37888-922f-11e3-8db9-9171fedb437e
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 5 0608a0b6-9232-11e3-ab38-7602d1228494
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 6 c2a093dc-9232-11e3-9358-443e0becf507
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 7 8432bf34-9233-11e3-af4b-b7e0764e5a95
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 8 503bbc98-9234-11e3-b3af-ff44ea25b17f
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 9 55ce827e-9236-11e3-b246-a52f4316e477
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: 10 a0435b3a-9237-11e3-ab9e-9bc68581183c
<snip to message 2791>
-340052192[7f9de9350260]: POP3: Entering state: 12
-340052192[7f9de9350260]: RECV: .
-340052192[7f9de9350260]: POP3: Entering state: 15
-340052192[7f9de9350260]: POP3: Entering state: 18
-340052192[7f9de9350260]: SEND: RETR 1
-340052192[7f9de9350260]: Entering NET_ProcessPop3 23
-340052192[7f9de9350260]: POP3: Entering state: 3
-340052192[7f9de9350260]: RECV: -ERR no such message.
-340052192[7f9de9350260]: POP3: Entering state: 19
-340052192[7f9de9350260]: ERROR: pop3RetrFailure
-340052192[7f9de9350260]: POP3: Entering state: 24
-340052192[7f9de9350260]: Calling ReleaseFolderLock from AbortMailDelivery
-340052192[7f9de9350260]: ReleaseFolderLock haveSemaphore = TRUE
-340052192[7f9de9350260]: POP3: Entering state: 25
-340052192[7f9de9350260]: Clearing server busy in POP3_FREE
-340052192[7f9de9350260]: Clearing running protocol in POP3_FREE
-340052192[7f9de9350260]: Clearing server busy in OnStopRequest
-340052192[7f9de9350260]: ~nsPop3Protocol()
-340052192[7f9de9350260]: Calling ReleaseFolderLock from ~nsPop3Sink
-340052192[7f9de9350260]: ReleaseFolderLock haveSemaphore = FALSE

So what is going on here? Is there some message index that is messed that is
preventing tbird from downloading from this pop host? It can obviously see all
messages, but then gives -ERR no such message? Can I delete some file and have
tbird rebuild it's index?


I can also download all messages from my iphone fine. I can then tell
thunderbird to attempt to download again and it downloads the first 6 then
throws the error, then downloads the remaining 134 new messages (it wouldn't do
that before I accessed the mail with the iphone). So at least I can get this
thread.

There are 17 new messages on this pop account that tbird refuses to retrieve and
throws this exact same error on. The logs look fine. The only anomalous
indication in the log is the occasional:

-1028991200[7f84c0250260]: RECV: 2785 7cba7f0a-ac67-11e3-a362-fe5117001099
-1028991200[7f84c0250260]: POP3: Entering state: 12
-1028991200[7f84c0250260]: RECV: 2786 eb1d85be-ac67-11e3-a476-17e30e5994a3
-1028991200[7f84c0250260]: POP3: Entering state: 12
-1028991200[7f84c0250260]: Entering NET_ProcessPop3 1448
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
-1028991200[7f84c0250260]: POP3: Entering state: 12
-1028991200[7f84c0250260]: RECV: 2787 1b4f4420-ac68-11e3-896a-8eb2a1a29b8f
-1028991200[7f84c0250260]: POP3: Entering state: 12
-1028991200[7f84c0250260]: RECV: 2788 d24c807a-ac68-11e3-b1d6-049e9774ee49

I don't know if that is related or not. Does anybody know why tbird would choke
like this on a few new messages? Originally IIRC it errored on the 3rd new
message, then the 6th (after 3 new arrived), now it is erroring on the 17th (143
new successfully downloaded, 17 not downloaded for some reason)

How to fix?

--
David C. Rankin, J.D.,P.E.
--
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