Mailinglist Archive: opensuse (4633 mails)

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Re: [opensuse] Boxed 10.2 orders
  • From: James Knott <james.knott@xxxxxxxxxx>
  • Date: Mon, 25 Dec 2006 19:40:58 -0500
  • Message-id: <45906F9A.70800@xxxxxxxxxx>
Tom Patton wrote:
> Ok, now this is really wierd and disturbing...
>
> I just received a second reply from Digital River, and it conflicts with
> the first "backorder" excuse.
>
> WHAT IS custom order about the OpenSuse10.2 boxed set????????????????
> Is this a "US ONLY" release???????????????
>
> I guess it is impolite to "publish" another persons' email, but as they
> were in response to my inquiry...here goes:
> -------------------------------------------------
>
> Dear Tom Patton,
>
> The product that you have purchased is a made to order product. This
> means when the order is placed, our manufacturing department starts the
> process of creating the product, this can take up to 7 business days to
> complete. At that time the product will ship out and a tracking number
> will be emailed to you. This will allow you to follow you packages
> progress on its way to your location.
>
> Thank you for contacting Digital River for shopNovell. If you have any
> further questions or concerns, please "reply" to this e-mail.
>
> Sincerely,
> Brandon T.
> Customer Service
> Digital River for shopNovell
> shopnovell_service@xxxxxxxxxx
> http://shop.novell.com/custserv
> 1-877-4NOVELL
> Case ID 1598xxxx
>
>

Gee. It must be nice to have your own custom version of SUSE Linux. ;-)

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