Mailinglist Archive: opensuse (4547 mails)

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Sorry SuSE: 9.1 is Waste of time and money!
  • From: "Terje J. Hanssen" <nteknikk@xxxxxxxx>
  • Date: Sat, 29 May 2004 20:48:01 +0200
  • Message-id: <40B8DAE1.8070902@xxxxxxxx>
I am sorry to conclude that my upgrade from SuSE 9.0 Pro to 9.1 Pro has been waste of time and money for me, so far. The same I have to say about the free SuSE "Installation support".

The reason is that my SuSE 9.1 installation only detects 1 of my 3 SCSCI devices (as I wrote in another subject on this forum:

Yamaha 4416S CDRW recorder detected
HP DVD Writer 100i NOT detected
Epson 1640SU scanner NOT detected

It's rather stupid. I have installed 9.1 using the DVD disk just in the HP DVD drive, but after the installation of 9.1, the KDE/Konqueror /media/recorder cannot access it and YaST2 cannot install additional software from it. Only one "Cdrecorder" is found in My computer and that is the Yamaha 4416 drive, which the KDE/Konqueror file manager assign as /media/recorder11.

I am sure 9.1 is the reason, as I hadn't this problems with 9.0. I have tried both an update and two several new installation of 9.1. Neither SJDS nor Windows on the same multiboot PC have problems to detect these devices. In my opinion SuSE should therefore debug 9.1 better and longer, and not leave the problems to the customers.

I see SuSE notes on their web saying that they know SCSI scanners are not detected in 9.1. But regarding my HP DVD writer problem, the SuSE support (as usual) don't take the responsibility and argue that this problem (a combination of IDE disk and SCSI devices) isn't included in their free installation support! This sounds remarkable, and I have never had a modern PC of so simple model or configuration that it has fitted the limited rules for the free installation support.

Terje J. Hanssen

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