On Thu, 2006-02-23 at 15:01 +0100, Eberhard Moenkeberg wrote:
Hi,
On Thu, 23 Feb 2006, jdd wrote:
Wolfgang Rosenauer wrote:
- choose one forum to monitor (but which one)
same.
It may be more problematic to choose one amount many non official than to have our.
One of our goals is to integrate the existing forums into the community. All those forums are monitored, and they are monitored very well. You can say generally: a forum is "a crew with a moderator in the middle".
So let's "use" the existing structure: We should try to "train" the moderators in using bugzilla and/or forwarding relevant forum postings to the mailing lists, and let's enforce the communication between the moderators and the "community kernel".
The moderators should see our "official community" as a "fallback knowledge database" for their forum's problem discussions, and vice versa keep us informed about interesting problem/solution happenings within their forums.
Cheers -e
Our suseforums.net staff has long been advised to refer folks to official bug tracking mechanisms, but it's historically been advising the original poster. I'm in full agreement that this purpose would be better served if staff were more active in the exchange of information to/from the "official community". Aside from increasing suseforums.net staff awareness on this idea, what would be our first steps toward ensuring better cooperation and information exchange? Keith -- Keith Kastorff kastorff@yahoo.com