22 Nov
2003
22 Nov
'03
23:10
Stan Glasoe
Any chance that there is a list of feedbacks that have been accepted, fixed, reviewed, /dev/null'd, etc? Per version would be good. Even if the buglist is for the previous version we'd see that our efforts are doing some good.
Such a list does not exist. But normally you get an answer if the mail is a valid bug report. In case it's more a support issue, you either get a few hints or a pointer to our support. But you have to keep in mind that there is only a limited number of people processing feedback so sometimes the backlog is up to three weeks, so you should wait at least two weeks before inquiring again. Philipp