https://bugzilla.novell.com/show_bug.cgi?id=688614
https://bugzilla.novell.com/show_bug.cgi?id=688614#c15
--- Comment #15 from Ralf Krüdewagen 2011-04-29 06:19:57 UTC ---
(In reply to comment #11)
Johannes, please see attached hpcheck log and cups error logs (1st printing
test page from hp tool, 2nd printing from kwrite).
And here is the other info:
-------------------------------------------
# rpm -qa | grep hplip
hplip-hpijs-3.11.3a-30.1.i586
hplip-3.11.3a-30.1.i586
# rpm -qa | grep -i ghostscript
ghostscript-fonts-other-9.00-53.1.noarch
ghostscript-fonts-std-9.00-53.1.noarch
ghostscript-x11-9.00-53.1.i586
ghostscript-library-9.00-53.1.i586
# /usr/lib/cups/backend/hp
direct hp "Unknown" "HP Printer (HPLIP)"
scheduler is running
system default destination: hp
device for hp: socket://192.168.245.207:9100
device for hp_cups: socket://192.168.245.207:9100
device for Officejet_Pro_8500_A910:
hp:/net/Officejet_Pro_8500_A910?ip=192.168.245.207
device for Photosmart_C5100: hp:/net/Photosmart_C5100_series?zc=hp
device for pipe: pipe
hp accepting requests since Thu Apr 28 14:31:04 2011
hp_cups accepting requests since Thu Apr 28 14:06:57 2011
Officejet_Pro_8500_A910 accepting requests since Fri Apr 29 07:48:19 2011
Photosmart_C5100 accepting requests since Fri Mar 25 07:36:46 2011
pipe accepting requests since Thu Feb 25 08:57:58 2010
printer hp is idle. enabled since Thu Apr 28 14:31:04 2011
printer hp_cups is idle. enabled since Thu Apr 28 14:06:57 2011
printer Officejet_Pro_8500_A910 is idle. enabled since Fri Apr 29 07:48:19
2011
ready to print
printer Photosmart_C5100 is idle. enabled since Fri Mar 25 07:36:46 2011
printer pipe disabled since Thu Feb 25 08:57:58 2010 -
Filter "/usr/lib/cups/filter/foomatic-rip" for printer "pipe" not
available: No such file or directory
-------------------------------------------
Notes:
* I have installed cups packages from
http://download.opensuse.org/repositories/Printing/openSUSE_11.4/ and
ghostscript from
http://download.opensuse.org/repositories/home:/jsmeix:/branches:/Printing:/...
in order to get rid of the problems described here and the other bug described
in bug #681071.
* The printer "hp" is created with yast2 and works fine (when using hpijs
driver, see #681071) !!! It's the printer "Officejet_Pro_8500_A910" which
causes the device troubles regarding this ticket. This printer was created with
hplip tools. If this is a hplip bug, then I could raise a ticket at
https://launchpad.net/hplip. But strange is that a printer created with the
hplip tools works if I use hp-cups driver. So this "device error" bug only
occurs in combination hp-tool/hpijs driver.
* During the tests today for generating the debug output, no "Unable to open
the initial device" error was printed to paper. This error seems to appear not
every time. The actual print jobs were just not printed and remained in the
queue. But these error messages in the error_log are always the same:
D [29/Apr/2011:07:43:57 +0200] [Job 112] prnt/hpijs/hpijs.cpp 638: unable to
open PrintContext object err=2
D [29/Apr/2011:07:43:57 +0200] [Job 112] GPL Ghostscript 9.00: Can't start ijs
server "hpijs"
D [29/Apr/2011:07:43:57 +0200] [Job 112] Process 16775 ending: "gs -q -dBATCH
-dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDT
HPOINTS=5..."
The same error from /var/log/messages:
-------------------------------------------
Apr 29 07:43:57 eddrakr hpijs[16777]: prnt/hpijs/hpijs.cpp 638: unable to open
PrintContext object err=2
Apr 29 07:44:06 eddrakr hp[16767]: prnt/backend/hp.c 839: ERROR: null print job
total=0
-------------------------------------------
If you need more info, just give me a note.
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