On Thu, Mar 15, 2012 at 07:22:57PM +0100, LLLActive@GMX.Net wrote:
C wrote:
I'm not asking for a change now.. just trying to point out that in some of what we do here in the project we forget the end user... +1. exactly !!
Wouldn't it be nice with an option on the first YaST window:
Please indicate user experience level
Good indicator, the user decides what (s)he wants! The technical issue besides the point for now; it is the attitude that is reflected. Mature software presents a non-patronizing manner to the user by allowing choices, and informing by good help functions about them. Having done some technical writing and training material, it was noticed that such efforts by users willing to help with such uninteresting things like documentation and help systems are scared off by these same engineers that know how it all works and loathe the ignorance of these 'common' users. In stead of working together, this attitude destroys great products like openSUSE in the long run. No wonder many drift back to the brain dead M$ approach out of frustration about such infantile attitudes. Pity. Sigh.
Ok, what's the conclusion? Something is broken from the view of several of us. What are we doing? Discuss it as long as possible till one finally gets annoyed to work on it? This habit I would call an infantile attitude. Try to step back a bit and then consider where to spent your time on. Please compare the issue discussed here to the noise generated on list and the input given to address it at via https://features.openSUSE.org/ Till now none of you who puts this amount of energy into this thread had been powerful, smart, or solution driven enough to file a feature request. Instead you expect others to drive something you like to get changed. It's even impossible to all of you to quote the URL to the former discussions on this topic. But this is valid information and are pieces of the argumentation needed to convice and win others. The issue is for some use cases easy to address. See my earlier mail on this as part of this thread.¹ At least it is very easy to fix if the system gets installed by a user with some experience. Has anyone of those complaining loudly about this issue checked and enhanced the documentation available from http://en.openSUSE.org/ ? If all of you believe the endusers point of view is getting lost feed https://features.openSUSE.org/ with a new request. Quote the feature ID here and allow all of us to vote. If your argumentation is brilliant, maybe even if it only is good then you might even get my positive vote. Thanks, Lars ¹ http://lists.openSUSE.org/opensuse/2012-03/msg00747.html -- Lars Müller [ˈlaː(r)z ˈmʏlɐ] Samba Team SUSE Linux, Maxfeldstraße 5, 90409 Nürnberg, Germany