On Mon, Nov 21, 2011 at 4:41 AM, Bruce Ferrell
Helpful lizards from around the world,
I want to say that I know what releases are like in my company. Stress levels go SKY high. You folks have taken on big changes with this release... Maybe larger than was perhaps wise for a volunteer organization.
I usually wait a while before installing a new release, I usually wait a bit to let things die down some gaining the benefit of the first waves experience. This time, I'm in the first wave and it's no fun. My experience in the past with the support here on the list has been unrivaled except by the old Novell lists (old=Netware 2.15 etc). With this release, I noticed a "difference" I feel compelled to comment on and I want to be very clear, I'm attacking no one nor am I criticizing.
What I've noted is a tendency to short, less informative answers, a tendency to react defensively, deny or debate reports of difficulties and just a general level of snarkiness. I don't think the list has seen a massive influx of windows converts (who, even if we want to, shouldn't be treated like idiots), I could be wrong. This isn't a "them" and "us" situation. Please, lets try not to turn it into one. I for one, even if I don't write patches, do contribute by doing bug reports, buying the boxed set and doing all I can to promote Suse in my workplace. Even if these contributions aren't globally visible and well known, what does it hurt to ask a question or two if you didn't get enough information to help, or just not answer at all if all you can respond with is a nasty RTFM.
OK, back to the mines.
I agree with you, openSUSE list people don't answer the general questions when you raise any help, they just tell you to google and find yourself, for this reason i am leaving opensuse, fedora and ubuntu in this regard are far better, i don't know why opensuse mailing list is not for newbies! they tell you only the high things but not the basics, you are correct Bruce Good bye opensuse. -- THX -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org