On Sunday 08 August 2010 14:13:30 Duaine Hechler wrote:
I probably won't know all the answers to the tracking questions.
There is not much in your email that can help creating one. https://bugzilla.novell.com/enter_bug.cgi?format=guided Here is what someone that want to file bug report for you has to know: Classification (Product Line): openSUSE drop down menu Product: openSUSE <version> drop down menu ** as you can see very simple answer that we don't know ** Below that is a panel that will list some bugs, followed by search box. That part is to allow you to search for existing bugs. Not mandatory. It is there just to remind reporter that searching for existing reports can save the time to him/her and the bug report triagers that are trying to find duplicates. Below search it starts again. Product * selection list * already filled in from your second answer Component * drop down box * part of openSUSE that has a problem if not sure set to Other. * it can be corrected later by anyone Hardware Platform * drop down box * mostly x86 or x86_64 * it can be corrected later by anyone Operating System * drop down box * the same as Product * it can be corrected later by anyone Summary * one line input box * what is the problem as short as possible * it can be corrected later by anyone Note: For instance it can be "Repair tools: The progress bar does not reset back to zero when the next disk drive is checked." Details * input box * what is the problem in detail * corrections are possible only with new comment Note: It is good to repeat Summary as a first sentence of Details. Summary can be changed, but Details can't, so it will be documented what was original bug report about. Reproducibility * drop down box * how often it happens Steps to Reproduce * input box * what to do to see the bug Note: It is listed 3 steps as example. Reporter can reduce or add number of steps. Actual Results * input box * what reporter see Expected Results * input box * what is expected to happen Note: You don't have to fill in last 2 if from description is clear what is expected and what user see. Attachment: * Button * lead to a new page where reporter can upload files Additional Information * input box * if there is anything more to say Note: I never use that one :) Note: All parts from Details to Additional Information will be concatenated in one report field called Description, like in https://bugzilla.novell.com/show_bug.cgi?id=629400 And, finally :) Repair tools is not listed as Component. They are dropped from 11.3 as there is no one that can take care of them. They are part of CD/DVD that will have no respin for older versions for sure there will be no update for 11.2 and 11.1. So the (potential) bug report will end as WONTFIX or INVALID. Second item in your list is feature, so it should go to: http://features.opensuse.org -- Regards, Rajko -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org