On Friday 09 May 2008, Stefan Hundhammer wrote:
On Friday 09 May 2008 16:56, peter nikolic wrote:
There seems to be a lot of people these days that seem only capable of giving very useless one or two line sarcasms instead of constructive answers and suggestions , Maybe it is time some staff at suse were cycled to somewhere that sarcasm is appreaciated instead of somewhere where helpfull suggestions and answers are to be expected .
Ah, what a warm feeling of helpfulness for the original poster I can sense in such a reply...
Please elaborate in what way your answer helps the OP to get his problem fixed. I don't seem do understand it.
Easy it was noy aimed at the Original Poster
We'd all like to have a completely bug-free Linux distribution that will not fail on any possible combination of hardware and installation scenarios. But obviously, we will only get near this ultimate goal when people cooperate.
Yes aggreed but half assed 2 line sarcastic coments do nothing to assist al all suggestions of where to look to extract the info wanted on the other hand WOULD help a lot it might take more time to type in than 2 line sarcasm but the result is more aggreable
And we have tools and procedures for that. For bugs, our tool is Bugzilla. This helps to organize things in a way so efficient work on those issues is possible. It keeps the status of issues, there is a well-defined way to relegate them to whatever maintainer is responsible, and they are documented for the future.
Yea right Bugzilla been there tried that pile of *********** file it in your self . Example 11b2 has an problem the problem leaves NO TRACE in ANY LOG hence noting to report how do i put that on bugzilla
Do you think the same goal can reasonably be achieved by posting failure stories (intermixing facts, fiction and feelings at the same time) to a mailing list?
NO what you on about aye ..? .. what failure stories i fail to see the relavance of this particular comment (this time just over 2 lines)
Try it. Not once (that's easy), but providing a sustained level of support. Then let's discuss how successful this approach was after a while.
Well surprise surprise i actuall have been in an IT support situation with the dreaded windbLoWs 95 98 and early XP . which is the reason for my original post having been there i knoe the pointlessness of silly 2 line sarcasms Pete . CUL.
CU -- Stefan Hundhammer
Penguin by conviction. YaST2 Development SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Nürnberg, Germany
-- SuSE Linux 10.3-Alpha3. (Linux is like a wigwam - no Gates, no Windows, and an Apache inside.) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org