On Sun, 04 May 2008 16:37:39 -0400
Sam Clemens
Randall R Schulz wrote:
On Sunday 04 May 2008 12:33, David C. Rankin wrote:
...
This captures it well:
http://www.3111skyline.com/download/pictures/miscellaneous/software_engineer...
A variation on a classic.
Of course, if the customer doesn't know or can't say what they want, then the rest of us are really off the hook, aren't we?
Logically, yes. But unfortunately, ignorant customers are usually irrational customers, too, so they don't see it that way.
I've seen many cases where the customer (or in my case product
marketing or sales) have an idea what they want, but are not able to
express it in a requirements document.
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Jerry Feldman