Thomas Schraitle wrote:
Hi,
On Montag 04 Februar 2008, Kevin Dupuy wrote:
[...]
The point was, not only did having the boxed editions in stores raise the visibility of SUSE, even though it cost money it was worth it. Many of you may wonder how the boxed editions are worth it now, when anyone can go onto openSUSE.org and download the full thing for free. Well, I do feel that openSUSE boxed has lost some worth. Primarily because the old boxed editions came with a good manual. I mean no disrespect to the team who produces the absolutely great documentation at openSUSE, but the printed Start-Up guide, in just from 10.0 -> 10.3 has lost a description of the desktop environments. The actual two desktops are no longer discussed in the printed manual! This is actually useful. especially in openSUSE since we make the user choose between environments at the install. The users could read through the book's description of KDE and GNOME and make their decision that way.
Well, as a member of the documentation team, maybe I can add some more information. :)
It's true that there is no description of the desktop environments in the *printed* manuals anymore. However, there is a completely separate book about KDE[1] and GNOME[2] (around 300 pages).
Do you know our Quickstart Manuals? For users who just want a small, concise overview, we created the Quickstart Manuals (12 pages) for KDE and GNOME, see [3,4].
As we generate our books for openSUSE and Enterprise products from mainly one source, it is not always easy to make a good selection. Restrictions like time, pages, wishes from PM, etc. force us to think carefully what should go into the printed manuals and what can we leave out. :-)
Writing this documentation is all very good, and commendable on your part, Tom. However..if the new user DOESN'T KNOW IT EXISTS, then it is almost as bad as not even existing. It needs to be not only "findable" to the new user -- it *MUST* be presented in a way that the new user CANNOT HELP BUT TO SEE THAT IT IS THERE.
Bye, Tom
---- References: [1] DVD:/docu/en/opensuse-kdeuser_en.pdf [2] DVD:/docu/en/opensuse-gnomeuser_en.pdf [3] DVD:/docu/en/opensuse-kdequick_en.pdf [4] DVD:/docu/en/opensuse-gnomequick_en.pdf
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