Sorry I answered directly to you, not to the list... The problem is that it very difficoult to search this bug, becouse what I see is a sort of continuous reset of the keyboard, and thousonds and thousands of /var/log/messages like: May 7 13:29:40 agoraste01 kernel: input: AT Translated Set 2 keyboard as /class/input/input138940 But 1 to 3:4 lines of this kind are correct in the normal boot of any linux box... So googling is harder than usual.. Thanks again, Andrea -----Messaggio originale----- Da: John Andersen [mailto:jsa@pen.homeip.net] Inviato: martedì 8 maggio 2007 10.47 A: Andrea Lanza Oggetto: Re: R: [opensuse] How to post a support query And don't forget google. If you can figure out the question, its quite likely already been encountered by someone else. On Tuesday 08 May 2007, Andrea Lanza wrote:
I already tried here with no answer, I think it is a "bad" problem.
I will try with some linux live version to see if the problem is reproduceable. Then I will try with Suse 10.2.
In the meanwhile I will have a look (and perhaps post) at Bugzilla.novell.com, like you said Thank you very much for your reply
Andrea
-----Messaggio originale----- Da: John Andersen [mailto:jsa@pen.homeip.net] Inviato: martedì 8 maggio 2007 10.33 A: opensuse@opensuse.org Oggetto: Re: [opensuse] How to post a support query
On Tuesday 08 May 2007, Andrea Lanza wrote:
I would like to know how to post a support query. I prepared support.txt but I can't undestrand where to post it.
We have a kernel-level problem in a new HP Server that should be solved.
If support query post should involve the payment of a fee, we are ready
for
this.
Any help will be gratly appreciated Thanks in advance
Andrea
If you are a paying customer (You purchased SLED for example) you should be able to follow the support link on Novell's home page.
If just a regular OpenSuse user you can try here or Bugzilla.novell.com
-- _____________________________________ John Andersen
-- _____________________________________ John Andersen