A
The modem has only one output, but that output can be attached to a switch and multiple routers from there and/or the routers daisy chained.
I don't understand "modem would normally only talk to a single router?".
I suspect cable modems do that, to prevent people from getting more IP addresses than they're paying for. I think that is the reasone that cox an now suddenlink does it here to keep you tied to the one or so ip's you are paying for. I too have to phone in the new mac off of a new modem when I changed them out. Have had to do that for few clients I installed new modems for. Have one client who has two modems at home an have to have both macs called in before they work.
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