On Wed, Jan 25, 2006 at 01:17:12PM -0500, Joseph M. Gaffney wrote:
I think what he means is, if the error can be duplicated by someone who is familiar with bugzilla/is on the mailing list, they can make the bug report/post to the list.
Yes. If you suddenly see a dicussion of "I can't do this' and 50 "ME TOO"'s, then you know there might be an issue and one can look into it.
The average use is very familiar with forums, and feels comfortable there. Not to mention they tend to believe they will get a quicker answer that way - so more bugs/other issues end up on forums.
The treashhold(sp?) is also much lower for people to enter wich will draw in more people (I think) and will get more feedback. As SUSE want to be the easiest distribution in the universe, I think that is also something to think about. houghi -- There once was a freshman named Lin, Whose tool was as thin as a pin, A virgin named Joan From a bible belt home, Said "This won't be much of a sin."