* Sid Boyce
Rikard Johnels wrote:
On Thursday 02 September 2004 09.58, John Andersen wrote:
On Wednesday 01 September 2004 09:14 pm, marcia wrote:
I have a number of DEATHSTARS I need to dispose of as waste. I recently bought a 120G one on the assurance of the guy in the shop that Hitachi has solved the IBM problem. I was desparate when I bought the last one as my experience just after Hitachi took them over was not a good one, I emailed my problem as directed on their website, hoping to have it replaced under warranty, I never got a reply. Regards Sid.
I have a IBM (now Hitachi) 48 GB TravelStar drive in my laptop that I had to replace 4 (four!) times during its 3 year warranty period. That's five drives, folks! One of the replacement drives only lasted one week before hard failing. BTW, the laptop orig came with a 32 GB IBM TravelStar which has been operating just fine during the 5 years I've had it. I've had both drives installed continuously on the system since purchasing the 48 GB drive. I generally called IBM/Hitachi tech support to talk with a live technician and would usually get a RMA number emailed to me after a day or two. Phil -- Philip Amadeo Saeli SuSE Linux 9.0 psaeli@zorodyne.com