Hi All! I have been given the unenviable task of trying to figure our problems with a printer by telephone. We have a Kyocera FS 3820N to which we can print from Windows and it connected to the IP port 9100. In CUPS, I have then created the device and it shows up like this: Printer State: idle, accepting jobs. "Ready to print." Device URI: socket://10.10.20.196:9100/ Based on the working windows configuration these seems like best otpion. Jobs seem to complete, but nothing ever comes out. I looked on the Kyocera page and in the product sheet they say there is a PPD for Linux/Unix. My assumption is there is a CD for this printer that contains the PPD file. However, at the point I am running out of steam. I poked around a little on Google but found nothing helpful about the printer or installing a PPD (should I find one). So If anyone can help me out with this oru at least give me a good shove, I would really appreaciate it. Regards, jimmo -- --------------------------------------- "Be more concerned with your character than with your reputation. Your character is what you really are while your reputation is merely what others think you are." -- John Wooden --------------------------------------- Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info --------------------------------------- NOTE: All messages sent to me in response to my posts to newsgroups or forums are subject to reposting.