----- Original Message -----
From: "Henne Vogelsang"
You are talking about installation support?
Not the "normal" installation Support you get for products. In SLES8 you get installation support for the whole maintenance time.
OK. This is thing which is changed from SLES7 time :-) What else? [skip]
There is a difference:
You buy a CD Set which has packages included. Depending on the license of the package you can do what the license permits you to do with it. For most packages this is GPL and GPL permits (forces? ;) you to install
Oh, yes! ;-)
the package on as many machines as you want.
You buy also a service with this CD Set called maintenance. This service is limited to the modalities of your individual contract with SuSE. Normally a one year contract including the maintenance for one machine.
Dont mix up these two things. That you are allowed to install the packages of the CD Set on more than one machine does not force SuSE to _deliver_ the service of maintenance to more than one machine.
Sorry, this is thing I don't understand :-( Maintanence is updates and nothing more (at least I don't need more), well, I used installation support for SLES7, but 99% of problems were Suse problems - I mean problems with how packages are compiled, not my problems :-)
As i said, no one will detain you of downloading the update packages from the maintenance web to a local machine and update your other 200 machines from there, but if a update breaks one of these machines you do not have a maintenance contract for or you want to have anything else for one of these machines (like installation support, support, product addons or something like this) you are on your own.
Thank you! This is what I need. Anyway I'm at my own :-)
Ask enterprise-presales@suse.com for more details, a license, a example contract whatever.
:-) We bought SLES7 with one year maintenance, Now it is expired, so we want to buy or SLES8 or next year for SLES7. It is impossible to buy next year in Russia, I asked this presales several times with no success - they simply don't rely at all. But I want to be shure that I can legally install and use SLES8 on several servers. Sorry, I even still do not know license for SLES7 ;-))
I cannot give you a official SuSE statement. I only can try to explain how i think these "contracts/licenses" work.
:-( I think the same, but... I don't want to violate license even if Suse will not know about this ;-) Could someone from Suse tell me is is possible to install updates to serveral servers if I have only one SLES8 box with maintenance? Certanly, I'm at my own, etc, etc....