There are lots of useful pieces of information that show up on this list but aren't in the SuSE support database. Sure, they're in the mailing list archives, but searching for them there is a nearly-impossible task. I'd think it would be feasible for SuSE to establish a user-generated support database and host it on the SuSE website. For that to work, SuSE would have to provide the basic software and web support, but no one from SuSE would be expected to do any editing, so the maintenance wouldn't be much of a burden on them. Everything in the database would be on a use-strictly-at-your-own-risk basis. The idea is simple: anyone (or maybe anyone who gets through some simple filter) could add an item to the database describing some useful discovery or solution to a problem. Most of the information would, in practice, come from posts to this list and other SuSE lists such as suse-kde. Contributions would be keyword-indexed, and contributors would be encouraged to use a format similar to that used in the SuSE support database. Contributions in the user database could include links to the SuSE database. I'd think that SuSE could help the users greatly through this mechanism at very little cost. What does everyone think? Paul