Christopher, I repeat, there are NO duties or tariffs on shipments of software (or hardware for that matter!) to Canada from the US or in the opposite direction. I bet you haven't even set a Canadian dollar 'store' price - which is something I save you by paying you in US greenbacks. The 7% GST (sales tax) is exigible on all sales in Canada. Either the supplier collects from me on his invoice like other items involved in shipping and 'handling', or it is collected by the courier or post office at delivery.
* John Scott (fyrbrds@netscape.net) [020501 12:55]:
Why don't you just order from a retailer? You can have it overnight.
Because there is no retailer that stocks the SuSE product in Canada.
The problem was in the past that no retailers in Canada stocked it. This time we got Futureshop to carry it but only because BestBuy (or was it CompUSA?) purchased the Futureshop chain. Buying it online is very expensive because they have to pay a lot of import taxes on it, so much so that places like Amazon won't even ship to Canada.
The director of sales told me that he had confirmed that the distributer had shipped to Futureshop on monday of this week so it should be available from them soon.
Someone is losing the point here. I want to buy the SuSE product from SuSE. SuSE accepted the order. SuSE backordered the order. Yet SuSE is shipping the product to the world and now to Future Shop. I would suggest that either someone move a pencil and get the product on its way OR have the store post the fact that they will not sell their product to Canadian developers or end-users. In that case, the situation is resolved and I will order in a Caldera distribution which - from my experience with Unix, they will have at my doorstep by the end of this week. This just is not worth the hassle. I have tried to help, but I am getting nowhere.
-- George Walsh, Managing Director, CruiseRoutes Division, DSC Directional Services Corp Courtenay, British Columbia, Canada
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