RE: [SLE] installation support!!

Hi, To help you with the dual-boot question, there are several articles on the web: http://www.lincezone.com/linux/dualboot.htm http://www.hardcorelinux.com/dual-boot-linux.htm These two should cover what you need. In short: Connect your two disks in your Dell PC. Partition first disk for Windows. Install Windows 2000 on the first disk. Then boot on the SuSE install CD. Partition the second disk for Linux. Install SuSE and when finished it will recognize the Windows partition and setup Lilo for you so that you can dual-boot. A nice alternative to Lilo if you want to boot more OSes is Grub. For the DVDrom issue it could be interesting to see the output of 'dmesg | grep hdc'. And for the floppy you can check if this line is in /etc/fstab: /dev/fd0 /mnt/floppy noauto,user,rw 0 0 and that your hard disk is not getting full. On this one: 'modprobe: Can't locate module char-major-116'. Go to /etc/modules.conf and set this line to off: alias char-major-116 off As far as support goes the mailing lists are often the faster option. Jostein

===== Original Message From "Hing C." ===== Hi,

I'm very disappointed with SUSE support. I've been buying SUSE product since the 6.0 version. I've just got the 7.2 version and have sent in an installation help request once and wait a week. No response. Send in another installation request again, and waited a week, no response!!!

If that's how SUSE help their customer, they will certainly lose my patronage. I'm sending it in again. Hoping for an answer. Ticket#20010915000000851

Hing Here's the original message with reg code deleted. -----------------------------------------------------------------------------

HI,

I just bought Suse 7.2.

I have a Dell Dimension 8100. I was able to install linux O/S, but I have problems with my CDROM and floppy drive. Actually it's a dvd drive.

I put in a cdrom and try to copy a big file (over 25Meg) to my hard disk, but it experiments I/O error.

The erorr looks like this: kernel: end_request: I/O error, dev 16:00 (hdc), sector 15128 kernel: hdc: command error: status = 0x51 {Drive Ready, SeekComplete Error} kernel: hdc: command error: error = 0x54

Another error I saw in the console is modprobe: Can't locate module char-major-116

My cdrom is on the 2nd IDE controller (On-board), and a zip drive is the slave device on the 2nd IDE controller also. My harddrive is on the 1st one.

I tried putting in a floppy disk, I also experience Input/output error. I have checked the cdrom on another linux machine (Suse 7.0), no problem copying the same file. What is wrong?

Another installation question is: How do I make the system dual-boot (windows 2000 and Linux).

I have 2 hard drives. One has window 2000 on it, but I unplugged it from the computer and plug in a new hard drive where I install Suse Linux 7.2. So as far as the system is concerned, there's only one hard drive, but I really want 2 hard drives plugged in at the same time and be able to dual boot. How do I make it dual boot windows 2000 and LInux? Does window 2000 have to be on the 1st hard drive, and the boot partition of Linux have to on the 1st hard drive in order to use Windows 2000 boot manager to boot? I've read that all I have to do is modify boot.ini in windows 2000 to boot linux (if the boot stuff is on /boot partition rather than mdr), but does this work if I have everything on the 2nd hard disk? Can you use Lilo to boot Windows 2000 and linux. Is there any constraint on whether windows 2000 have to be on 1st hard drive or 2nd hard drive? I can swap the order of the 2 hard drives (master/slave order) if one order is easier than the other.

Please help! I don't think I have this much problem install linux on my Sony Vaio and Suse 7.0.

Thanks

Hing

-- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq and the archives at http://lists.suse.com