Thank you!!! -----Original Message----- From: Jerry Kreps [mailto:jerrykreps@jlkreps.net] Sent: Monday, April 23, 2001 2231 To: SLE Subject: Re: [SLE] Support vs Support (Was: [SLE] util-linux and Kernel 2.4.3) On Monday 23 April 2001 21:42, crrey wrote:
"Why make things difficult, when it is possible to make them cryptic and totally illogic, with just a little bit more effort." Your words, not mine! Seems to sum up my situation perfectly!
I ran my own computer consulting company for over 15 years before I retired it. I have seen the inside workings and philosophies of many good companies and many MORE bad ones. The good ones could be identified by one fact: The knew their business and their business model perfectly, which allowed them to sell a good product. and by one philosophy: Rule #1 The customer is always right, listen to him. Rule #2 When in doubt, consult Rule #1 The best run business I ever consulted for was a parts store that the owner asked me to computerize. The owner had an eight grade education and analytical skills of a PhD Math major. He was one of the finest and most honest men I've ever met. I finished that job in 1983 but remained very good friends with him till his death last year. His name was Wes Garrett, in case anyone in the Central Nebraska area might have known him. Wes never lost a customer by offending him, and he never took offense at remarks or claims of a customer. (That is because Wes worked for the Carpenter, as I do.) SuSE would do better to listen to their customers and not argue with them. Another $0.02 JLK
-----Original Message----- From: Mads Martin Jørgensen [mailto:mmj@suse.com] Sent: Monday, April 23, 2001 2127 To: Brooklyn Linux Solutions CEO Cc: suse-linux-e@suse.com Subject: Re: [SLE] Support vs Support (Was: [SLE] util-linux and Kernel 2.4.3)
* Brooklyn Linux Solutions CEO
[Apr 23. 2001 19:26]:
But then you tell me why you need the upgrade? Did the one that came with the distribution out of the box all of a sudden stop working?
Yes it did when CERT issued the security alert about the 2.2.18 kernel.
http://lists.suse.com/archives/suse-security/2001-Apr/0371.html
-- Mads Martin Joergensen, http://mmj.dk "Why make things difficult, when it is possible to make them cryptic and totally illogic, with just a little bit more effort." -- A. P. J.
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