Having been a user of SuSE Linux since your 5.1 distritution I find that the lack of information regarding how your UK users proceed about purchasing of the above mentioned Upgrade Version. I have been in contact with my long-standing provider The Linux Emporium who can only say that the Upgrade Version is only to be available from SuSE themselves, but this is being argued about. Although I will get your Version 7.0, as in my opinion SuSE distributions are streets ahead of the opposition, I do not think that if there is an upgrade route available then I should not have to purchase the Full Professional Version. I do think that some attention should be paid to keeping your customers well informed, and not getting the few snippets coming through 'rumour control'. Good customer relations engenders both contented and satisfied customers. I look forward to an informative and satisfactory reply. John Skinner #151565 -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq