On Thursday 19 March 2009 19:10:07 Tilman Schmidt wrote:
Andreas Jaeger schrieb:
On Thursday 19 March 2009 10:32:55 Tilman Schmidt wrote:
Apart from that, I must admit that my testing enthusiasm has been somewhat dampened by a recent series of WONTFIX resolutions for problems I reported, a few of them with closing remarks that seemed to imply what I reported was "my problem". So I guess positive feedback from developers that test reports are appreciated, taken seriously, and the reported issues addressed, would go a long way in encouraging more testers.
If you have any concrete examples, let's discuss these.
Ok:
https://bugzilla.novell.com/show_bug.cgi?id=234529 - complete with patch and support offer, but after two years of waiting it won't be merged because of "no resources for ISDN anymore"
https://bugzilla.novell.com/show_bug.cgi?id=302004 - WONTFIXed after a year and a half of inactivity, with a comment I frankly don't understand at all (except for the "send patch" bit)
https://bugzilla.novell.com/show_bug.cgi?id=309382 https://bugzilla.novell.com/show_bug.cgi?id=301997 - seriously strange - I reported the problem as fixed, with no reaction from anyone, then a year later it is "set to WONTFIX because LATER and REMIND resolutions have been removed"
https://bugzilla.novell.com/show_bug.cgi?id=332696 https://bugzilla.novell.com/show_bug.cgi?id=239695 - not recent, but perfect illustrations of the point I'm trying to make
Besides the first one, all are old examples. We have to become better and I hope we do - but people are also overloaded and they will not fix everything, some stuff also needs to go upstream. If in the future, you have concrete problems, please speak up - but I'm not following up with developers on old bugs. thanks for the list, Andreas -- Andreas Jaeger, Director Platform / openSUSE, aj@suse.de SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126