Mailinglist Archive: opensuse-project (300 mails)

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[opensuse-project] Re: bugzilla resolution "OBSOLETE"
  • From: Jim Henderson <hendersj@xxxxxxxxx>
  • Date: Wed, 16 May 2012 19:44:21 +0000 (UTC)
  • Message-id: <jp102l$s1$>
On Wed, 16 May 2012 21:29:57 +0200, Per Jessen wrote:

We can quibble over words all day and not get anywhere. So the concept
is the important thing to get some consensus around.

A valid/actual bug that has been addressed (with or without update) is

A bug reported in a system that has since been superceded or in which
the bug is unlikely to be fixed (resources, age, whatever) is NEEDINFO
with a suggestion that the user a) upgrade or b) wait to see if an
upgrade will fix it. Possibly we could use UNSUPPORTED, but that is a
dangerous word too.

Yes, but as I said, the specific word choice is something that I think we
should shelve for now and we need to get aligned around the concept
first. If we're not aligned around the concept, then the word choice
discussion makes no sense at all.

I absolutely abhor being told "just upgrade" when realities make it
impossible, but I appreciate the realities on the other side of the
fence too.

Yep, to both.

I'm bothered more by SUSE having been disgorged from Novell that it
doesn't have a separate bug tracker to keep SLEx & openSUSE users from
more easily getting overwhelmed trying to use it. cf.

"You are not authorized to access bug #753203." ??

So it's a bug that Felix submitted with a number of UI requests for
Bugzilla that could make it easier for openSUSE users to use.

The bug itself is outside the scope of the bug management process,
though. Felix, if you want to discuss this on the list, please start a
separate thread. :)

That's really a separate issue and a much larger one to tackle. While
it might be necessary/desirable to look at splitting the SUSE BU's bugs
off from the others in the Novell bugzilla, if we start redesigning the
entire system we'll end up not making any progress.

I honestly do not see a reason for having two separate copies of the
same infrastructure.

From a technical standpoint, there really isn't any other than perhaps to
increase the flexibility for us to make modifications to the UI.

But from an identity standpoint, now that SUSE is a peer to Novell inside
Attachmate (rather than a subsidiary of Novell), there may be benefit to
doing this.

But a wholescale redesign of bugzilla for openSUSE is out of scope for
this discussion. I think we need to focus on some short-term wins in
terms of refining the bug process within what we have, and if we want to
look at a larger-scale redesign, then we do that once we've triaged the
existing processes so they're more effective.

Jim Henderson
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