On Wed, 16 May 2012 14:25:11 +1000, Helen South wrote:
I'm a little out of the loop on this stuff - is there an existing thread on bugzilla and how it works, flaws, issues etc? I've only ever filed the one bug I think, so you'll have to excuse my ignorance about it.
I don't recall seeing one - this kinda grew out of the "Freight Train" thread. But I've been involved on a number of discussions (mostly with forum users) about bug submissions, and usually (but not always) the person, if not technical, is intimidated by the process because it's not explained at a 'lay-person' level.
How much flexibility do we have to adapt the way it works? Is there possibilities to flag 'power users' whose bugs usually deserve closer attention, or to flag 'more information available/needed' and so on?
In terms of the process, I think we have a lot of flexibility. In terms of the specifics in the system itself, that may depend. The implementation at bugzilla.novell.com is stretched /extremely/ thin (last I heard, which was a little over a year ago, just before the layoff that affected - among others - me). The number of products and group management is one of the more extreme implementations from what I've heard.
However I fear I'm asking old questions. I'd like to get more 'up to speed'; it'd be interesting to contribute in this area, it seems valuable.
I would agree, and I doubt anyone who knows me would be surprised. :) Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org