Mailinglist Archive: opensuse-project (349 mails)

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Re: [opensuse-project] Re: Introducing the Freight Train
Hey,

On 05/15/2012 12:43 AM, Jim Henderson wrote:

There's got to be someone to review the requests and determine (a) if
they're enhancements or bugs, (b) if they duplicate something else in the
system, (c) if they are already resolved, (d) if they're even relevant
any more.

Otherwise a system/systems like that become a black hole and nobody has
any confidence in them. I do occasionally hear from users who wonder if
it's even worth submitting a bug or an enhancement request because it /
feels/ like nobody's reviewing them (even if they are being reviewed).

This is an important enablement step that needs to be taken with the
community. :) There are few things that are as enabling (for a
community) as just listening and acting on feedback.

But we have to deliver that function (reviewing) as a community also.
That means someone needs to volunteer to do it. We bee a screening team
for fate/bugzilla again.

I have the feeling (not necessarily from your comments but from others)
that people expect that this magically happens if they just win "the
feedback argument" with "the developers". I can make you a promise
today: It won't solve itself.

In this day and age for every line of code a developers produces he has
to read/write 100 lines in the feedback loop. For a developer the
problem is not getting feedback but how to cope with the amount he gets,
how to stay productive while staying connected.

Some developers have unsubscribed from our core development
list(s) for this reason and frankly I care far more about getting them
back than getting a bit less input from users.

I think it's a question of taking the broader user base's input
[...]
and refining that feedback in a way that's useful
and not time-consuming to the developers working on making a better
product.

Yes that's exactly what needs to be done. But here we are again, another
task that needs to be done. So people, it's time to step up and do
something about it of start to live with the situation. Just because
something needs to be done it doesn't happen. The only way things happen
is if you make them happen yourself. Just do it!

Henne

--
Henne Vogelsang, openSUSE
http://www.hennevogel.de
Everybody has a plan, until they get hit.
- Mike Tyson
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