Hi, Jim Henderson wrote:
On Thu, 02 Apr 2009 21:10:55 +0200, Henne Vogelsang wrote:
So bugzilla is not a user support tool nor is it a patch submit tool. And complaining about the one or the other is completely unrealistic.
Put another way, there's a fine line between using Bugzilla inappropriately as a discussion medium (a replacement for a mailing list or forum) and using it as a means to gather information about a true defect.
That becomes a user education issue (not openSUSE user, but bugzilla user - covering both openSUSE users and developers).
And user education is not always the highest priority a developer has. This is what i think sometimes is not understood. That a simple WONTFIX or WORKSFORME without any further comment means exactly this: I wont fix it and unfortunately i don't have any time to explain why. This is a sad story but a true one. Henne -- http://opensuse.org -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org