I stopped printing a long run by shutting off my Deskjet960c by pushing the start buttion on my printer. It was OK to do this on winxp but I guess not on linux-suse. I am running SuSE Pro 9.2 with just the basic (first time) updates. The result of shutting off the printer the way I did, was to put the print job as "queued". When I click on the print icon on desktop and get KJobViewer it shows the print job as queued and then I clicked "remove". And the result of that is the printer is turned off, And I cannot get it back on. I try fix it by start button (bad word)-> utilities -> printing ->printing manager -> and on Configure Printing Manager I click the column to right of "add" named "printer" and on the drop down menu click on the first item "start/stop printer" then click "start printer". Then I get the Authorization Dialog to enter user name and password. I have tried every combination of user names I have ever used (two) and every password I have ever used (three) and none work. Each time I get the message: Authorization KDE Daemon, authorization failed. After several tries I get the Error message: "Error - KDE control module: unable to modify the state of printer deskjet 960c. Error message received from manager. You are not authorized to access the requested source." I must restart computer to be able to try again. I have repeated this process several times. Short of re-installation, is there any way to remove that user name and password? Is there a "correct" way to turn off the printer when you don't want a long print run to continue? Thank you for helping. Andy