Mailinglist Archive: opensuse-factory (824 mails)

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[opensuse-factory] Opensuse Tumbleweed with recent updates fails to connect the Intel Dual Band Wireless-AS 8265 interface
Hello All:

I have a new laptop, model  HP Spectre x360 Convertible 15-bl1XX which
initially worked with OpenSuse Tumble Weed but appears to have lost all network
support for its Intel Dual Band Wireless-AC 8265 network hardware. This issue
is my most urgent current issue, since I need to make a decision soon to keep
or return this laptop.

Leap supported the network device out of the box but updates broke it.  I
checked https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi and I see
that I need a Linux kernel version 4.6+ for this driver, but leap is currently
on the 4.4 kernel version, so I took a chance on tumbleweed.  I had tumbleweed
up and running with good network support for a few days this week, then did a
big update one or 2 days ago, the networking was working and suddenly stopped.
The Networks manager daemons appear to be up and running as per yast but the
kde network manager client won't show me available networks or allow me to log
in at all, I just see a red icon in my task bar and when I click on it I see
the networking is enabled, but no list of access points, and not prompt from
kwallet to login to my router.  I can't easily report diagnostics without
network access, I'm quite sad about this.   As far as I can tell I'm on the
most recent bios :

wmic bios get biosversion
BIOSVersion
{"HPQOEM - 1072009", "F.20", "American Megatrends - 5000C"}

If there is a specific set of logs that I should retrieve, I can try to boot
back into Linux, but until this is fixed, I can only access the internet via
Windows 10.

I looked in Bugzilla and the most closely related report appears to be
https://bugzilla.opensuse.org/show_bug.cgi?id=1065127, but, unlike Bug 1065127
in my case I don't have an initial connection period before the drop.

Any guidance or help is appreciated. On a side note, I'm a bit new to the
journalctl log access, so a little guidance on how to select any requested logs
would also be appreciated.

With best regards:

Bill
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