Carlos E. R. composed on 2017-08-01 13:15 (UTC+0200):
Axel Braun wrote:
Regarding unsupported releases, what is the plan here?
- close the bug as not supported anymore: less work but somewhat annoying and frustrating for the reporter(s)
If you do that, then why should I bother to report new bugs if nobody is going to care, even read it?
A good working tracker also depends on reporters following up. If the bug didn't get touched while the release it affects was supported, and reporter has switched to a supported release in which reporter can reproduce, reporter should update the bug to the current release and not wait on triagers, QA or assignee to notice. If the bug amounts to a blocker WRT to the reporter, he should note that too. IOW, reporters shouldn't wait for activity that may or may not occur if they care about their own reports. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org