Johannes Meixner wrote:
Hello,
On Apr 30 13:38 Sid Boyce wrote (shortened):
Installed hplip and hplip-hpijs. "rccups restart" OK, "http://localhost:631" shows filter not found ... # rpm -qi hplip package hplip is not installed # rpm -qi hplip-hpijs package hplip-hpijs is not installed
I.e. HPLIP is not installed (or installed at a wrong place probably after you self-compiled it) which could be the reason for the "filter not found" message. The hpijs driver is one of the filters and when HPLIP is not installed correctly the hpijs driver-filter cannot be found. See http://en.opensuse.org/SDB:CUPS_in_a_Nutshell#The_Filter
In the YaST printer config remove the existing queue to get it 100% cleaned up, then do "Add" and therein select [Add Driver] and let it re-install our original HPLIP from Factory then re-create the print queue.
Then provide /var/log/cups/error_log as I wrote in my previous mail.
Kind Regards Johannes Meixner I haven't had much time with this in the last few days and I will
I had done a zypper rm hplip before doing the 1-click install of hplip and hplip-hpijs, both reported successfully installed, yet rpm -qi said they weren't installed, so I had to do a zypper in. provide logs to bugzilla this evening. I started again using zypper to remove hplip and hplip-hpijs, then to install them. Used YaST to set up the printer again and here are snippets of the logs with nothing printed and the job stuck on the queue. slipstream:/home/lancelot # tailf /var/log/cups/error_log E [01/May/2009:01:07:59 +0100] CUPS-Add-Modify-Printer: Unauthorized E [01/May/2009:01:07:59 +0100] CUPS-Add-Modify-Printer: Unauthorized E [01/May/2009:01:07:59 +0100] CUPS-Add-Modify-Printer: Unauthorized E [01/May/2009:01:07:59 +0100] CUPS-Add-Modify-Printer: Unauthorized E [01/May/2009:01:08:57 +0100] Unable to open listen socket for address :::631 - Address family not supported by protocol. E [01/May/2009:01:08:57 +0100] Unable to bind socket for address 127.0.0.1:631 - Address already in use. E [01/May/2009:01:21:08 +0100] Unable to open listen socket for address :::631 - Address family not supported by protocol. E [01/May/2009:01:21:08 +0100] Unable to bind socket for address 127.0.0.1:631 - Address already in use. E [01/May/2009:07:03:29 +0100] PID 31238 (/usr/lib64/cups/backend/hp) crashed on signal 9! E [01/May/2009:07:04:03 +0100] CUPS-Set-Default: Unauthorized ^C slipstream:/home/lancelot # tailf /var/log/cups/access_log localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 132 Get-Jobs successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST /printers/Photosmart_C4100 HTTP/1.1" 200 760 Print-Job successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 132 Get-Printer-Attributes successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 132 Get-Jobs successful-ok ^C slipstream:/home/lancelot # tail -40 /var/log/cups/access_log localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 72 CUPS-Get-Default client-error-not-found localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 411 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 72 CUPS-Get-Default client-error-not-found localhost - - [01/May/2009:07:03:52 +0100] "POST / HTTP/1.1" 200 208 Get-Printer-Attributes successful-ok localhost - - [01/May/2009:07:03:52 +0100] "GET /ppd/Photosmart_C4100.ppd HTTP/1.1" 200 24080 - - localhost - - [01/May/2009:07:04:03 +0100] "POST /admin/ HTTP/1.1" 401 129 CUPS-Set-Default successful-ok localhost - root [01/May/2009:07:04:03 +0100] "POST /admin/ HTTP/1.1" 200 129 CUPS-Set-Default successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 72 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 224 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 72 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 411 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 413 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 72 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:04:03 +0100] "POST / HTTP/1.1" 200 179 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:22 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:04:22 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:04:22 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:04:22 +0100] "POST / HTTP/1.1" 200 132 Get-Printer-Attributes successful-ok localhost - - [01/May/2009:07:04:22 +0100] "POST / HTTP/1.1" 200 132 Get-Jobs successful-ok localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 132 Get-Printer-Attributes successful-ok localhost - - [01/May/2009:07:11:10 +0100] "POST / HTTP/1.1" 200 132 Get-Jobs successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:11:49 +0100] "POST /printers/Photosmart_C4100 HTTP/1.1" 200 760 Print-Job successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Printers successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 416 CUPS-Get-Classes successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 75 CUPS-Get-Default successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 132 Get-Printer-Attributes successful-ok localhost - - [01/May/2009:07:11:52 +0100] "POST / HTTP/1.1" 200 132 Get-Jobs successful-ok lancelot@slipstream:~> lpq Photosmart_C4100 is ready and printing Rank Owner Job File(s) Total Size active root 35 .fgfsrc 1024 bytes lancelot@slipstream:~> lpc status Photosmart_C4100: printer is on device 'hp' speed -1 queuing is enabled printing is enabled 1 entries daemon present lancelot@slipstream:~> rpm -q hplip hplip-hpijs hplip-3.9.4-10.1 hplip-hpijs-3.9.4-10.1 # cat /var/lib/hp/hplip.state # hplip.state - HPLIP runtime persistent variables. [plugin] installed=0 eula=0 I can't find a spool file. # grep lp /etc/group lp:x:7: # l -R /var/spool/lpd /var/spool/lpd: total 0 drwxr-xr-x 3 lp lp 19 2009-04-19 23:45 ./ drwxr-xr-x 12 root root 148 2009-04-23 15:57 ../ drwxr----- 2 lp lp 23 2009-04-19 13:45 .hplip/ /var/spool/lpd/.hplip: total 0 drwxr----- 2 lp lp 23 2009-04-19 13:45 ./ drwxr-xr-x 3 lp lp 19 2009-04-19 23:45 ../ -rw-r----- 1 lp lp 0 2009-04-19 13:45 hplip.conf # lpoptions media=A4 sides=one-sided finishings=3 copies=1 job-hold-until=no-hold job-priority=50 number-up=1 auth-info-required=none job-sheets=none,none printer-info=Photosmart_C4100 printer-is-accepting-jobs=1 printer-is-shared=1 printer-location printer-make-and-model='HP Photosmart c4100 series Foomatic/hpijs, hpijs 2.8.7.3' printer-state=4 printer-state-change-time=1241158309 printer-state-reasons=none printer-type=135196 What I shall do this evening, remove the packages and the logs, reinstall the packages, use YaST to add the printer and attach the logs to the bug. More this evening when I get back. Regards Sid. -- Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support Specialist, Cricket Coach Microsoft Windows Free Zone - Linux used for all Computing Tasks -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org