On Fri, 2012-04-27 at 01:07 +0200, Jos Poortvliet wrote:
Hey all!
As SUSE is gearing up for SLE 12, SUSE is doing more in openSUSE. Features like systemd and grub2 are examples and more will follow. That is good for openSUSE, but it can also lead to conflicts. Most of our engineers are involved in other upstream projects and know the drill of working with communities, but even then there's a risk that all this 'tramples' a bit over what we've been doing in openSUSE. That's called the 'Freight Train' effect, see [1] for a bit more background.
We'd of course like to do what we can to smoothen this out and discussed this a bit with the openSUSE Boosters and some other people. One result was that we decided to set up a special mail address with a number of people where community members who get bitten by the freight train can yell at. Obviously the goal is to then investigate and do something about it.
We try to have a small number of people on there, preferably including SUSE- ians from Nuremberg and Prague so they can approach people directly when needed and talk/hug/beat some sense in them and/or coach/guide.
The team aims to help with TECHNICAL issues. Merge requests being ignored, patches rejected. It's not about solving bugs, helping users with questions, or doing something about personal conflics. There are other places for those!
Right now, the team consists of AJ, Henne and myself - we'd like a SUSE volunteer from Prague. If anyone else is willing to step up, that's good too. Note that we look for technical people who know many community members and have some social and coaching skills.
Some people might think there is or will be no problem - the mail address won't get much issues to solve so we can kill it off soon enough. We're fine with that! It might also get unrelated or other issues, which we'll try to relay those to the board, sysadmins or opensuse-project.
[1] http://en.opensuse.org/openSUSE:Freight_Train
Love, hugs and all that, Jos P If I understand this correctly, you are looking for some folks who can catch loose ends and poke the right people to get it resolved. Also mediating disputes. I'd be interested if you think I can help.
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