[Bug 1103800] VUL-1: CVE-2018-14593: otrs: An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is loggedinto OTRS as an agent may escalate their privileges by access