https://bugzilla.novell.com/show_bug.cgi?id=857133
https://bugzilla.novell.com/show_bug.cgi?id=857133#c1
Johannes Meixner changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |RESOLVED
Found By|--- |Community User
Resolution| |UPSTREAM
Summary|hplip in opensuse 13.1 |hplip 3.13.10 in openSUSE
|breaks network scanning via |13.1 breaks network
|saned |scanning via saned
--- Comment #1 from Johannes Meixner 2014-01-07 16:45:21 CET ---
I assume you do not run a firewall for your internal network
where you use the scanner because a firewall usually
makes scanning via network impossible. For details see
http://en.opensuse.org/SDB:CUPS_and_SANE_Firewall_settings
Because in openSUSE 12.3 and 13.1 we provide the same
sane-backends version 1.0.23 I do not assume it is an
issue in the SANE software.
If you do not run a firewall, it could be an issue
in the HPLIP software itself.
We (i.e. openSUSE) distribute the HPLIP software as is
but we do not develop it. Please contact HPLIP directly via
http://hplipopensource.com/hplip-web/support.html
when threre are issues with HP's HPLIP software
that are not caused by openSUSE, see "UPSTREAM" at
https://bugzilla.novell.com/page.cgi?id=fields.html#status
If you like to do some more debugging what the actual
root cause could be on tze server and on the client
you may have a look at "Trouble-Shooting (Debugging)" at
http://en.opensuse.org/SDB:Configuring_Scanners
Furthermore the HPLIP software usually logs into
/var/log/messages
FYI:
Regarding the newest HPLIP version for openSUSE:
I provide HPLIP 3.13.11 as RPM packages
"hplip", "hplip-hpijs", and "hplip-sane"
for various openSUSE and Suse Linux Enterprise versions
in the "Printing" development project in the openSUSE build service
for 32-bit i586 and 64-bit x86_64 architecture.
E.g. for openSUSE 13.1 32-bit i586 from this direct URL
http://download.opensuse.org/repositories/Printing/openSUSE_13.1/i586/
Please read
https://build.opensuse.org/project/show?project=Printing
in particular note therein:
========================================
The "Printing" project may contain new, upcoming
software. Therefore the packages in the "Printing"
project might neither be in a stable state nor fit
well into currently installed systems.
Have this in mind if you think about to install
packages from the "Printing" project into your
currently running system.
Do not use "Factory" if your system is
not "Factory". Use the matching packages
for your particular system.
The packages in the "Printing" project are
only for testing, without any guarantee
or warranty, and without any support.
As an extreme example, this means if your
complete computer center crashes because
of those packages, it is only your problem.
On the other hand this does not mean that those
packages are known to be terrible broken but
they are not thoroughly tested so that any
unexpected issue can happen.
========================================
For general information see
http://en.opensuse.org/SDB:How_to_set-up_a_HP_printer
I assume you are a venturous openSUSE user who likes to try out
if the openSUSE HPLIP 3.13.11 RPM packages "hplip", "hplip-hpijs",
and "hplip-sane" work for you.
In this case please report whether or not it works for you
(you can add comments to this bug regardless that it is
closed as "upstream" - i.e. there is no need to reopen it
only to provide feedback).
Many thanks in advance for testing it and for your feedback!
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