https://bugzilla.novell.com/show_bug.cgi?id=707830 https://bugzilla.novell.com/show_bug.cgi?id=707830#c0 Summary: The inline pdf viewer (acroread plugin) in firefox randomly crashes and hangs Classification: openSUSE Product: openSUSE 11.4 Version: Factory Platform: All OS/Version: openSUSE 11.4 Status: NEW Severity: Normal Priority: P5 - None Component: Firefox AssignedTo: bnc-team-mozilla@forge.provo.novell.com ReportedBy: dav1dblunk3tt@hotmail.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:5.0) Gecko/20100101 Firefox/5.0 For many years the acroread plugin in firefox in suse has been randomly hanging, this is still going on in 11.4. I believe it is a widespread problem that has a high nuisance value. Using the acroread plugin to view pdfs inline frequently crashes leaving the tab (and all other pdf tabs) blank. Once this has happened pdfs can't be read or opened until firefox is restarted (or the wrapper and viewer are restarted). This is _not_ linked to any particular pdf - sometimes it works, sometimes it doesn't. I read a lot of pdfs and encounter this problem several times a day. The usual workaround is to use an external viewer. Please see http://forums.opensuse.org/english/get-technical-help-here/applications/4631... for some related discussion. Reproducible: Sometimes Steps to Reproduce: Use the inline acroread plugin to view pdfs View some pdfs at some point they will stop working and all the tabs will go blnks and new pdfs cannot be opened. ps aux |grep acro will reveal the that acroread is in a zombie state. There appears to be no relationship between the pdf document and the crash. I'd say there might be a relationship between the download time and frequency of crashing (long / slow download more likely to crash) but this is not confirmed. Actual Results: PDF documents don't display, pdf tabs are blank (white or black screen). Acroread is dead and in a zombie state. Expected Results: Inline pdfs should always display. To be honest I not bothered how this gets fixed. In kubuntu the solution is to use mozplugger and okular to display pdfs inline. This works fine so insering mozplugger into the repos would be a good solution despite not fixing the bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.