http://bugzilla.novell.com/show_bug.cgi?id=556016#c2
john andersen changed:
What |Removed |Added
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CC| |icebike@gmail.com
--- Comment #2 from john andersen 2009-11-17 20:19:41 UTC ---
In my case, I was trying to access a HP Officejet 7310xi (network attached).
hp-setup did not find the device initially.
Hp-Toolbox, run as user could not find any devices via scanning.
I was able to direct it to to the device with the option titled "manual scan"
by providing the ip and port (9100) of the device.
At that point I was able to print and fax, but not scan.
A day later I decided to see if this was a firewall issue. I used the suse
fireall tool in yast to allow cups, mDNS/Bonjour Support for Hplip.
I was still not able to scan.
Other requirements dictated the installation of Samba. But still no scanner
found.
Finally I added Zeroconf/Bonjour multi-cast DNS and the scanner was found.
(There is nothing in the Opensuse firewall specifically labeled SNMP.)
When you add HPLIP in Ubuntu it opens the necessary ports (I believe there was
a prompt about this). All functions of the device worked from day one on
ubuntu and the device was found right away.
It would appear that had OpenSuse opened the ports (or prompted the user to do
so) upon installation of HPLIP that much aggravation could be averted.
However there is an additional problem. Scanning (xsane) only works when
launched from the HP-Toolbox (hp-status service).
If Xsane is launched from the menu does not know about any scanners. I have
still not found a solution to this.
I have to say this ALL worked perfectly in Kubuntu on the very first Go!
So there are several steps needed in hplip setup that Opensuse overlooks.
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