http://bugzilla.novell.com/show_bug.cgi?id=555653#c14
Johannes Meixner changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |NEEDINFO
Info Provider| |estellnb@gmail.com
--- Comment #14 from Johannes Meixner 2009-11-18 08:33:46 UTC ---
Are perhaps the packages cups-libs, cups, and cups-client
mixed up with different versions installed?
It is crucial that cups and cups-client have exactly
the same version as cups-libs. What results
rpm -q cups-libs cups-client cups
I still need a description how you can reproduce a crash
of cupsd or cups-deviced or anything related like lpr/lpq/...
When you have a reproducible crash case on your system,
provide a gdb backtrace as follows:
Prerequisite:
Install the cups-debuginfo package where its version
matches exactly to the version of your installed
packages cups-libs, cups, and cups-client so that
rpm -q cups-libs cups-client cups cups-debuginfo
shows the exact same version for all those packages.
Without installed cups-debuginfo package a gdb backtrace
is useless for me because it would not show the function name
where the crash actually happened so that I could not find
the point of interest in the sources.
Assume it is the cupsd which crashes,
then do the following:
Run /usr/sbin/cupsd in gdb with:
gdb /usr/sbin/cupsd
run -f
("-f" is passed as argument for /usr/sbin/cupsd
so that here "/usr/sbin/cupsd -f" is run).
Wait for the crash.
Then do at the gdb prompt "(gdb)"
where
to see a backtrace.
Post the gdb backtrace here.
Additionally attach the last about 100 lines
(i.e. the last part which looks of interest
in relation to the crash) from /var/log/cups/error_log
as MIME type "text/plain" to this bug so that
I may have a chance to see which incident
leads to the crash.
If it is not cupsd but e.g. lpstat which crashes,
post a gdb backtrace for /usr/bin/lpstat
plus the exact lpstat command which you called
plus the last part of interest from /var/log/cups/error_log
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