[Bug 554664] New: USB scanner does not work

11 Nov 2009

      http://bugzilla.novell.com/show_bug.cgi?id=554664

User nice@titanic.nyme.hu added comment
http://bugzilla.novell.com/show_bug.cgi?id=554664#c1

           Summary: USB scanner does not work
    Classification: openSUSE
           Product: openSUSE 11.2
           Version: RC 2
          Platform: x86-64
        OS/Version: openSUSE 11.2
            Status: NEW
          Severity: Major
          Priority: P5 - None
         Component: Hotplug
        AssignedTo: bnc-team-screening@forge.provo.novell.com
        ReportedBy: nice@titanic.nyme.hu
         QAContact: qa@suse.de
          Found By: ---

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; hu-HU; rv:1.9.1.4)
Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4

I plugged in and USB multifunctional devie, and the hotplug system was able to
detect it (details from /var/log/message):

Nov 11 20:51:09 milleniumfalcon kernel: [63493.601066] usb 1-6: new high speed
USB device using ehci_hcd and address 44
Nov 11 20:51:09 milleniumfalcon kernel: [63493.717825] usb 1-6: New USB device
found, idVendor=03f0, idProduct=7517
Nov 11 20:51:09 milleniumfalcon kernel: [63493.717850] usb 1-6: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Nov 11 20:51:09 milleniumfalcon kernel: [63493.717865] usb 1-6: Product: HP
LaserJet M3035 MFP
Nov 11 20:51:09 milleniumfalcon kernel: [63493.717877] usb 1-6: Manufacturer:
Hewlett-Packard
Nov 11 20:51:09 milleniumfalcon kernel: [63493.717889] usb 1-6: SerialNumber:
CNPNB00697
Nov 11 20:51:09 milleniumfalcon kernel: [63493.718158] usb 1-6: configuration
#1 chosen from 1 choice
Nov 11 20:51:09 milleniumfalcon kernel: [63493.720054] usblp0: USB
Bidirectional printer dev 44 if 0 alt 1 proto 2 vid 0x03F0 pid 0x7517
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: parent devpath is
/devices/pci0000:00/0000:00:1d.7/usb1/1-6
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: Device vendor/product
is 03F0:7517
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: add
/devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0/usb/lp0
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim
interface
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim
interface
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: failed to claim
interface
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: invalid or missing IEEE
1284 Device ID
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: parent devpath is
/devices/pci0000:00/0000:00:1d.7/usb1/1-6
Nov 11 20:51:09 milleniumfalcon udev-configure-printer: MFG:Hewlett-Packard
MDL:HP LaserJet M3035 MFP SERN:- serial:CNPNB00697
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/musb.c 1987: invalid
usb_open: Permission denied
Nov 11 20:51:11 milleniumfalcon hp[2381]: io/hpmud/pp.c 627: unable to read
device-id ret=-1
Nov 11 20:51:11 milleniumfalcon python: io/hpmud/pp.c 627: unable to read
device-id ret=-1
Nov 11 20:51:11 milleniumfalcon udev-configure-printer: URI matches without
serial number: usb://HP/LaserJet%20M3035%20MFP
Nov 11 20:51:11 milleniumfalcon udev-configure-printer: SERN field matches USB
serial number
Nov 11 20:51:11 milleniumfalcon udev-configure-printer: URI match:
hp:/usb/HP_LaserJet_M3035_MFP?serial=CNPNB00697
Nov 11 20:51:11 milleniumfalcon udev-configure-printer: Queue
ipp://[::1]:631/printers/HP-LaserJet-M3035-MFP has matching device URI
Nov 11 20:51:11 milleniumfalcon udev-configure-printer: Re-enabled printer
ipp://[::1]:631/printers/HP-LaserJet-M3035-MFP

However, scanning does not work. With every application I've tried so far, I've
got error messages about I/O problems, and messages like this in
/var/log/messages:

Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/musb.c 1987: invalid
usb_open: Hozzáférés megtagadva
Nov 11 20:44:26 milleniumfalcon gwenview: io/hpmud/pp.c 627: unable to read
device-id ret=-1

("Hozzáférs megtagadva" means "Permission denied").

Reproducible: Always

Steps to Reproduce:
1. plug in an USB scanner into openSUSE 11.2
2. try to scan something
Actual Results:  
You've got error messages.

Expected Results:  
It should scan.

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[Bug 554664] New: USB scanner does not work

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