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[Bug 515011] New: X-windows breaks when online update patch installed (Mesa - X.org Various critical fixes)
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Sat, 20 Jun 2009 17:21:16 -0600
  • Message-id: <bug-515011-21960@xxxxxxxxxxxxxxxxxxxxxxxx/>
http://bugzilla.novell.com/show_bug.cgi?id=515011


Summary: X-windows breaks when online update patch installed
(Mesa - X.org Various critical fixes)
Classification: openSUSE
Product: openSUSE 11.1
Version: Final
Platform: i686
OS/Version: openSUSE 11.1
Status: NEW
Severity: Major
Priority: P5 - None
Component: X.Org
AssignedTo: bnc-team-xorg-bugs@xxxxxxxxxxxxxxxxxxxxxx
ReportedBy: bwhat@xxxxxxxxxxx
QAContact: xorg-maintainer-bugs@xxxxxxxxxxxxxxxxxxxxxx
Found By: ---


Created an attachment (id=299403)
--> (http://bugzilla.novell.com/attachment.cgi?id=299403)
This is the Xorg.0.log file that I saved from when the X-Windows was broken

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.11)
Gecko/2009060200 SUSE/3.0.11-0.1.1 Firefox/3.0.11

Hardware: Dell Inspiron 700m with Intel 855 GM graphics card (reported in YAST)

Update intall of OpenSuSE 11.1 over 10.3 went well. Later, I installed all the
online patches, and that seemed to work. However, after the next reboot, the
system failed to enter graphics mode. The screen had a text based login
screen. I could login both in my user account, or as root, but only had a text
terminal. I tried entering "init 5" and "xinit" to see if the X-Window server
could be entered at that point. Neither worked. I tried entering "sax2" to
see if it could rediscover the graphics hardware, but sax2 failed to open. I
looked at the /var/log/Xorg.0.log and found problems. I saved the Xorg.0.log
file to my NAS (file attached).

I then tried booting into the Safe configuration and found that the X-Windows
did work in safe mode. I tried to enter the YAST/Hardware/Graphics Card and
Monitor and fix from there. Everything looked ok there. I did change from the
detected AEO LCD screen to the Dell laptop LCD screen, but that did not fix.
Since safe mode graphics is not good enough I tried to reinstall.

First, I tried to repair the install with the DVD install repair option, but
had no joy. Then, I tried an upgrade install from DVD, and that did not fix.

I then backed up my personal files to a NAS, and did a new install. The
X-Windows graphics worked again.

To verify the problem, I first backed up my new / partition to the NAS (using
dd piped to gzip, stored to NAS). I did that from a Linux Live CD from a light
weight distro I keep around for trouble shooting. I then started installing
patches a few at a time and then rebooting. I was lucky and found that the
only patch that broke the X-Windows was the last one that I installed called
"Mesa - X.org Various critical fixes".

After the patch was installed the X-Windows quit working again. I used the
Live CD distro to restore my / partition. That worked.

Reproducible: Always

Steps to Reproduce:
1.Install OpenSuSE on Dell Inspiron 700m
2.Install the "Mesa - X.org Various critical fixes" patch
3.Reboot
Actual Results:
The system will only boot in text mode (normal kernel boot). Can boot in
X-Windows if boot in safe mode, but that is not very useful.

Expected Results:
X-Windows continues to work after recommended patches.

It would help very much if there was a way to "undo" patches or restore to
known working condition. I hate to say this but MS Windoz (the evil empire)
does have a very workable restore if updates break things.

This was an irritating problem, because the original update install left all my
files and settings. When I had to do a new install my files and settings were
at least temporarily lost. Since I backed up my home dir I can probably
reinstall my files and settings, but it will take some time.

I guess I shouldn't complain, because OpenSuSE is free to download, but I have
spent more time on this problem than the cost of the purchased version of
OpenSUSE. By the way, I would be more likely to purchase a DVD if I could buy
at my local computer store (I purchsed several earlier versions). At about the
time of 10.3 Novell/SuSE decided to quit offering the consumer level products
at commercial computer stores. I find it too much of a hassle to purchase
online. Perhaps, I should reconsider, so you have more money to test patches.

In general I am a great fan. Thanks for OpenSuSE. Please fix this patch soon.

Brian Whatcott

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