https://bugzilla.novell.com/show_bug.cgi?id=276824 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |sboyce@blueyonder.co.uk ------- Comment #3 from jsmeix@novell.com 2007-05-22 04:00 MST ------- Provide debugging info as follwos: A) A1: Set the "LogLevel debug" in /etc/cups/cupsd.conf. A2: Stop cupsd. A3: Move /var/log/cups/error_log* to another location (or delete it) in order to avoid having to search through gigantic log files. A4: Start cupsd. A5: echo "PRINT001" | logger A6: Print a document. B) B1: echo "SCAN001" | logger B2: Scan a document with debugging as described in http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 "Trouble-Shooting (Debugging)" C) C1: echo "PRINT002" | logger C2: Try to print a second document. D) grep -A 10000 "PRINT001" /var/log/messages | grep -i usb E) Provide /etc/cups/* /var/log/cups/* and the debugging info from steps B2 and D as attachments to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.