I am using SuSE 9.3. I had always had a very good experience with YOU. However, I am now totally unable to use YOU. It started with the arrival of the update OpenOffice_org:Security fix for Macro execution problem. The update was downloaded successfully. Unfortunately, in the actual installation stage the machine completely hangs up after 3% of the installation. I tried giving the update a time up to 1 hour. It just remains hang up. During that I cannot abort YOU. THe only thing that I can do is to manually turn-off the computer. Several days later, an update for the Linux Kernel arrived. The same problem. The update process hangs up after 36% of the installation. Please help with suggestions about what to do. Thanks for your help Best regards. Sheo (Sheo S. Prasad) Creative Research Enterprises 6354 Camino del Lago Pleasanton, CA 94566, USA Voice Phone: (+1) 925 426-9341 Fax Phone: (+1) 925 426-9417 e-mail: ssp@CreativeResearch.org