Rajko M. wrote:
Martin: The terminology used in Windows can't be used here,
Mhm.. I can't remember I suggested something like that... Anyway, I also want to answer Johannes` mail:
As far as I know, good usability is when the software creates the right mental model in the user's mind i.e. a mental model which matches reasonably to what there actually is in the system (which does of course not mean an exact match).
That is correct, but good usability takes also care of the existing mental model of the user. That doesn't mean that it should be implemented, but if you are doing something that doesn't meet the user's expectations you have to explain that to him (by e.g. using tutorials, explanatory text, new metaphores (like the trashbin). And we should really, really focus on bringing the printing model to the user. That means of course that it is not enough to hide the explanation in the help text :-)
It seems we come again back to the wizard-style.
Michal: do you already have some drafts on that or would you like some support? Cu, Martin -- Martin Schmidkunz User Experience Specialist martin.schmidkunz@novell.com +49 (0) 911 740 53-346 ----------------------------------------------------------------- SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) ----------------------------------------------------------------- Novell, Inc. SUSE® Linux Enterprise 10 Your Linux is ready http://www.novell.com/linux -- To unsubscribe, e-mail: opensuse-ux+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-ux+help@opensuse.org