[uyuni-users] no SLES12 products available

Hi, I can't see any SLES12 products in the setup wizard, just SLES15, RHEL and Ubuntu. SCC shows everything from SLES10 to SLES15.1. So I can't add SLES12 SP5 at the moment. Any suggestions? Regards Torsten -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Hi, the same problem exists with our installation. 4.02 stable. After the initial installation of 4.02, all channels were available, including the SLES12 channels. At some point the SLES12 channels have "disappeared". However, they can still be synchronized Regards Thomas
-- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Hi Can you check what value the key "java.product_tree.tag" in /usr/share/rhn/config-defaults/rhn_java.conf has? Am Dienstag, 14. Januar 2020, 13:34:12 CET schrieb Thomas Weis:
-- Regards Michael Calmer -------------------------------------------------------------------------- Michael Calmer SUSE Software Solutions Germany GmbH, Maxfeldstr. 5, D-90409 Nuernberg T: +49 (0) 911 74053 0 F: +49 (0) 911 74053575 - e-mail: Michael.Calmer@suse.com -------------------------------------------------------------------------- SUSE Software Solutions Germany GmbH, GF: Felix Imendörffer (HRB 36809, AG Nürnberg) -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Ok, since this is happening at both master and 4.0.2, and two users, could be a real bug. I'd start having a look at /var/log/rhn, in particular rhn_web_ui.log (other files could contain useful stuff as well). I'd also try to use tail against the logs, to check what's going on when you load the list of channels at the WebUI, and see it you can catch exceptions or something strange. Paste the results https://paste.opensuse.org/ so we can have a look (just in case, check what you are going to paste, in case there's something confidential). On martes, 14 de enero de 2020 13:25:40 (CET) Julio González Gil wrote:
-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com

Hi, the same problem exists with our installation. 4.02 stable. After the initial installation of 4.02, all channels were available, including the SLES12 channels. At some point the SLES12 channels have "disappeared". However, they can still be synchronized Regards Thomas
-- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Hi Can you check what value the key "java.product_tree.tag" in /usr/share/rhn/config-defaults/rhn_java.conf has? Am Dienstag, 14. Januar 2020, 13:34:12 CET schrieb Thomas Weis:
-- Regards Michael Calmer -------------------------------------------------------------------------- Michael Calmer SUSE Software Solutions Germany GmbH, Maxfeldstr. 5, D-90409 Nuernberg T: +49 (0) 911 74053 0 F: +49 (0) 911 74053575 - e-mail: Michael.Calmer@suse.com -------------------------------------------------------------------------- SUSE Software Solutions Germany GmbH, GF: Felix Imendörffer (HRB 36809, AG Nürnberg) -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Ok, since this is happening at both master and 4.0.2, and two users, could be a real bug. I'd start having a look at /var/log/rhn, in particular rhn_web_ui.log (other files could contain useful stuff as well). I'd also try to use tail against the logs, to check what's going on when you load the list of channels at the WebUI, and see it you can catch exceptions or something strange. Paste the results https://paste.opensuse.org/ so we can have a look (just in case, check what you are going to paste, in case there's something confidential). On martes, 14 de enero de 2020 13:25:40 (CET) Julio González Gil wrote:
-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com
participants (4)
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Haupt, Torsten
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Julio González Gil
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Michael Calmer
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Thomas Weis