[uyuni-users] change SUSE products

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Haupt, Torsten

15 Apr 2019 15 Apr '19

09:12

Hello, I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find: 2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-14] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products? Regards Torsten -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

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Konstantinos Tsamis

15 Apr 15 Apr

09:23

Hi Torsten, how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from. What I am surprised about is that SLE12 works without the credentials. Do you get updates there? About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well. Best, Kostas On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...

Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find: 2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-8009- exec-14] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Haupt, Torsten

09:42

Hi Kostas, after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC. Regards Torsten

...

-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find: 2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-8009- exec-14] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten N��r��y隊[��x��칻�&ޢ��'��-��w�zf��쮞+�z�>� ޮ�^�ˬz��

Konstantinos Tsamis

09:47

Hi Torsten, can you do: # mgr-sync refresh as root on the uyuni server? If that shows an error it's a bug. But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials. Also you have the latest packages installed on the server? Best, Kostas On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

...

Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

...
-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find: 2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1- 8009- exec-14] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

Haupt, Torsten

10:00

Hi,

...

# mgr-sync refresh

as root on the uyuni server? If that shows an error it's a bug.

smduyuni:/var/log/rhn # mgr-sync refresh Refreshing Channels Please enter the credentials of SUSE Manager Administrator. Login: torsten.haupt Password: [DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE] No errors.

...

But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials.

Well, I have a SLES15 system, which is registered to SCC and gets updates. So I think my subscription includes SLES15. I checked it in SCC, too. SLES15 is included.

...

Also you have the latest packages installed on the server?

Before I wrote this question, I made a "zypper update". I use this repo: smduyuni:/var/log/rhn # cat /etc/zypp/repos.d/uyuni-server-stable.repo [uyuni-server-stable] enabled=1 autorefresh=0 baseurl=https://download.opensuse.org/repositories/systemsmanagement:/Uyuni:/Stable/... type=rpm-md Greets Torsten

...

Best, Kostas

On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

...
Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

...
-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find: 2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1- 8009- exec-14] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

Julio González Gil

10:20

Do you have one or several organizations at SCC? Keep in mind if you have the subscriptions on separate organizations, you will need to add the credentials for all of them. I recall testing this before releasing Uyuni 4.0.1 with one of our keys, and it worked fine. But anyway, the chunk of log you pasted is maybe not the most relevant part for this problem. I think we could use a pastebin of rhn_web_ui.log, rhn_web_api.log, and maybe catalina and localhost* from /var/log/tomcat. On lunes, 15 de abril de 2019 12:00:32 (CEST) Haupt, Torsten wrote:

...

Hi,

...
# mgr-sync refresh

as root on the uyuni server? If that shows an error it's a bug.

smduyuni:/var/log/rhn # mgr-sync refresh Refreshing Channels Please enter the credentials of SUSE Manager Administrator. Login: torsten.haupt Password:

[DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE]

No errors.

...
But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials.

Well, I have a SLES15 system, which is registered to SCC and gets updates. So I think my subscription includes SLES15. I checked it in SCC, too. SLES15 is included.

...
Also you have the latest packages installed on the server?

Before I wrote this question, I made a "zypper update". I use this repo: smduyuni:/var/log/rhn # cat /etc/zypp/repos.d/uyuni-server-stable.repo [uyuni-server-stable] enabled=1 autorefresh=0 baseurl=https://download.opensuse.org/repositories/systemsmanagement:/Uyuni: /Stable/images/repo/Uyuni-Server-4.0-POOL-x86_64-Media1/ type=rpm-md

Greets Torsten

...
Best, Kostas

On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

...
Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

...
-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find:

2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-

8009- exec-14] WARN

com.redhat.rhn.manager.content.ContentSyncManager

...
...
...
- Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com

Haupt, Torsten

16 Apr 16 Apr

09:38

Hi, yes, there are two organizsation in my SCC account, but all subscriptions are in one organization. I took the credentials from this organization. I uploaded to catalina https://pastebin.com/KyBg3XLu localhost https://pastebin.com/8RUKVawt rhn_web_api https://pastebin.com/RBsKHxM6 rhn_web_ui https://pastebin.com/PgZbJRxc Greets Torsten

...

-----Original Message----- From: Julio González Gil [mailto:jgonzalez@suse.de] Sent: Monday, April 15, 2019 12:20 PM To: uyuni-users@opensuse.org Cc: Haupt, Torsten ; Konstantinos Tsamis Subject: Re: [uyuni-users] change SUSE products

Do you have one or several organizations at SCC?

Keep in mind if you have the subscriptions on separate organizations, you will need to add the credentials for all of them.

I recall testing this before releasing Uyuni 4.0.1 with one of our keys, and it worked fine.

But anyway, the chunk of log you pasted is maybe not the most relevant part for this problem.

I think we could use a pastebin of rhn_web_ui.log, rhn_web_api.log, and maybe catalina and localhost* from /var/log/tomcat.

On lunes, 15 de abril de 2019 12:00:32 (CEST) Haupt, Torsten wrote:

...
Hi,

...
# mgr-sync refresh

as root on the uyuni server? If that shows an error it's a bug.

smduyuni:/var/log/rhn # mgr-sync refresh Refreshing Channels Please enter the credentials of SUSE Manager Administrator. Login: torsten.haupt Password:

[DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE]

No errors.

...
But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials.

Well, I have a SLES15 system, which is registered to SCC and gets updates. So I think my subscription includes SLES15. I checked it in SCC, too. SLES15 is included.

...
Also you have the latest packages installed on the server?

Before I wrote this question, I made a "zypper update". I use this repo: smduyuni:/var/log/rhn # cat /etc/zypp/repos.d/uyuni-server-stable.repo [uyuni-server-stable] enabled=1 autorefresh=0

baseurl=https://download.opensuse.org/repositories/systemsmanagement :/Uyuni:

...
/Stable/images/repo/Uyuni-Server-4.0-POOL-x86_64-Media1/ type=rpm-md

Greets Torsten

...
Best, Kostas

On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

...
Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

...
-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find:

2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-

8009- exec-14] WARN

com.redhat.rhn.manager.content.ContentSyncManager

...
...
...
- Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com

Haupt, Torsten

18 Apr 18 Apr

13:00

Hi, I installed a new VM with a fresh openSUSE 42.3 and uyuni. I typed in the SCC credentials and the test for it was successfully. But uyuni doesn't show any products from SCC, no SLES15, SLES12, ... nothing. My subscription in SCC is still valid. I uploaded all logs from the test installation again, maybe it helps. catalina.2019-04-18.log https://pastebin.com/9kcnMygR catalina.out https://pastebin.com/Nwbc6Qxe localhost_access_log.2019-04-18.txt https://pastebin.com/Q82UyUin rhn_web_api.log https://pastebin.com/NmMpHPV3 rhn_web_ui.log https://pastebin.com/uQd3j0dy I realy want to use uyuni, but I need all products and moduls. Greets Torsten

...

-----Original Message----- From: Julio González Gil [mailto:jgonzalez@suse.de] Sent: Monday, April 15, 2019 12:20 PM To: uyuni-users@opensuse.org Cc: Haupt, Torsten ; Konstantinos Tsamis Subject: Re: [uyuni-users] change SUSE products

Do you have one or several organizations at SCC?

Keep in mind if you have the subscriptions on separate organizations, you will need to add the credentials for all of them.

I recall testing this before releasing Uyuni 4.0.1 with one of our keys, and it worked fine.

But anyway, the chunk of log you pasted is maybe not the most relevant part for this problem.

I think we could use a pastebin of rhn_web_ui.log, rhn_web_api.log, and maybe catalina and localhost* from /var/log/tomcat.

On lunes, 15 de abril de 2019 12:00:32 (CEST) Haupt, Torsten wrote:

...
Hi,

...
# mgr-sync refresh

as root on the uyuni server? If that shows an error it's a bug.

smduyuni:/var/log/rhn # mgr-sync refresh Refreshing Channels Please enter the credentials of SUSE Manager Administrator. Login: torsten.haupt Password:

[DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE]

No errors.

...
But it might be the case that your credentials don't have a subscription for SLE15 and that's why you can't add them. But the fact that you can't see any products now is weird with confirmed credentials.

Well, I have a SLES15 system, which is registered to SCC and gets updates. So I think my subscription includes SLES15. I checked it in SCC, too. SLES15 is included.

...
Also you have the latest packages installed on the server?

Before I wrote this question, I made a "zypper update". I use this repo: smduyuni:/var/log/rhn # cat /etc/zypp/repos.d/uyuni-server-stable.repo [uyuni-server-stable] enabled=1 autorefresh=0

baseurl=https://download.opensuse.org/repositories/systemsmanagement :/Uyuni:

...
/Stable/images/repo/Uyuni-Server-4.0-POOL-x86_64-Media1/ type=rpm-md

Greets Torsten

...
Best, Kostas

On Mon, 2019-04-15 at 09:42 +0000, Haupt, Torsten wrote:

...
Hi Kostas,

after installation some month ago I configured my credentials in the setup wizard and selected the products. The repos are still active and synced last night. Now I want to add SLES15 under Setup Wizard | SUSE products; the page loads and shows the error. The credentials are still there and the hook is still green (verified). I already tried to delete the credentials and to reenter them. They were accepted, but now I can't see any SUSE products anymore. Before I saw it. I took the credentials fresh from the SCC.

Regards Torsten

...
-----Original Message----- From: Konstantinos Tsamis [mailto:ktsamis@suse.de] Sent: Monday, April 15, 2019 11:23 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi Torsten,

how did you setup the repositories for SLE12 and how are you trying to add SLE15? You need to add SCC credentials that have subscriptions for these products enabled to the Setup Wizard. That's where that message comes from.

What I am surprised about is that SLE12 works without the credentials. Do you get updates there?

About the server error, what exactly were you trying to do that lead to it? It could be a bug depending on what you were doing. But without the SCC credentials it might not as well.

Best, Kostas

On Mon, 2019-04-15 at 09:12 +0000, Haupt, Torsten wrote:

...
Hello,

I want to change /update my SUSE products in Uyuni. I already configured repos for SLES12 some time ago. Now I want to add SLES15, but the GUI shows "Server error, please check log files.". And in rhn_web_ui.log I find:

2019-04-15 10:46:01,798 [ajp-apr-0:0:0:0:0:0:0:1-

8009- exec-14] WARN

com.redhat.rhn.manager.content.ContentSyncManager

...
...
...
- Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory)

There is no SCCcredentials file and the folder is empty. What is going wrong and how can I add and change new SLES products?

Regards Torsten

Nry隊[x칻&ޢ'-wzf쮞+z> ޮ^ˬz

-- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com

Silvio Moioli

29 Apr 29 Apr

05:10

On 4/18/19 3:00 PM, Haupt, Torsten wrote:

...

rhn_web_ui.log https://pastebin.com/uQd3j0dy

Error here is unexpected: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Failed to send AJP message Can your reliably reproduce this when calling mgr-sync refresh from the command line? Regards, -- Silvio Moioli SUSE Manager Development Team -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Konstantinos Tsamis

09:45

This traceback is a known bug: https://bugzilla.suse.com/show_bug.cgi?i d=1112748 If you can reproduce it reliably, please add a comment with the steps in the bug. On Mon, 2019-04-29 at 07:10 +0200, Silvio Moioli wrote:

...

On 4/18/19 3:00 PM, Haupt, Torsten wrote:

...
rhn_web_ui.log https://pastebin.com/uQd3j0dy

Error here is unexpected:

org.apache.catalina.connector.ClientAbortException: java.io.IOException: Failed to send AJP message

Can your reliably reproduce this when calling mgr-sync refresh from the command line?

Regards, -- Silvio Moioli SUSE Manager Development Team

Julio González Gil

09:49

On lunes, 29 de abril de 2019 11:45:16 (CEST) Konstantinos Tsamis wrote:

...

https://bugzilla.suse.com/show_bug.cgi?i d=1112748

The problem is the bugzilla issue was created for SUSE Manager 3.2, and not for Uyuni, so I think not visible for users. Should we maybe create an Uyuni issue at the repository? -- Julio González Gil Release Engineer, SUSE Manager and Uyuni jgonzalez@suse.com

Konstantinos Tsamis

09:59

Added to uyuni repository issues: https://github.com/uyuni-project/uyuni/issues/900 Please add any comments you have there Best, Kostas On Mon, 2019-04-29 at 11:49 +0200, Julio González Gil wrote:

...

On lunes, 29 de abril de 2019 11:45:16 (CEST) Konstantinos Tsamis wrote:

...
https://bugzilla.suse.com/show_bug.cgi?i d=1112748

The problem is the bugzilla issue was created for SUSE Manager 3.2, and not for Uyuni, so I think not visible for users.

Should we maybe create an Uyuni issue at the repository?

Haupt, Torsten

11:29

Hi, smduyuni:~ # mgr-sync -v refresh Refreshing Channels [DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE] smduyuni:/var/log/rhn # tail -f rhn_web_ui.log 2019-04-29 13:13:27,369 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannels called 2019-04-29 13:13:27,374 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:13:52,963 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannels finished 2019-04-29 13:13:53,254 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannelFamilies called 2019-04-29 13:13:53,334 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannelFamilies finished 2019-04-29 13:13:53,358 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:14:58,840 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProducts called 2019-04-29 13:15:55,754 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProducts finished 2019-04-29 13:15:58,172 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProductChannels called 2019-04-29 13:15:59,988 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProductChannels finished 2019-04-29 13:15:59,997 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.getSubscriptions called 2019-04-29 13:15:59,998 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:16:01,568 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:16:03,024 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.getSubscriptions finished Now I see RHEL 5 - 7 and SLES 10 - 15 products. But I didn't checked, if the products was there right before the command. But I miss modules / repos for the products. For example I see only the Basesystem modul for SLES15. But in SCC I see much more modules for SLES15. I installed the test version of SUMA and there I only see the Basesystem module for SLES15, too. Regards, Torsten -----Original Message----- From: Silvio Moioli [mailto:moio@suse.de] Sent: Monday, April 29, 2019 7:10 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products On 4/18/19 3:00 PM, Haupt, Torsten wrote:

...

rhn_web_ui.log https://pastebin.com/uQd3j0dy

Silvio Moioli

30 Apr 30 Apr

05:58

On 4/29/19 1:29 PM, Haupt, Torsten wrote:

...

Hi,

smduyuni:~ # mgr-sync -v refresh Refreshing Channels [DONE] Refreshing Channel families [DONE] Refreshing SUSE products [DONE] Refreshing SUSE Product channels [DONE] Refreshing Subscriptions [DONE]

smduyuni:/var/log/rhn # tail -f rhn_web_ui.log 2019-04-29 13:13:27,369 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannels called 2019-04-29 13:13:27,374 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:13:52,963 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannels finished 2019-04-29 13:13:53,254 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannelFamilies called 2019-04-29 13:13:53,334 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateChannelFamilies finished 2019-04-29 13:13:53,358 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:14:58,840 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProducts called 2019-04-29 13:15:55,754 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProducts finished 2019-04-29 13:15:58,172 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProductChannels called 2019-04-29 13:15:59,988 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.updateSUSEProductChannels finished 2019-04-29 13:15:59,997 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.getSubscriptions called 2019-04-29 13:15:59,998 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:16:01,568 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] WARN com.redhat.rhn.manager.content.ContentSyncManager - Error reading UUID: /etc/zypp/credentials.d/SCCcredentials (No such file or directory) 2019-04-29 13:16:03,024 [ajp-apr-0:0:0:0:0:0:0:1-8009-exec-4] INFO com.redhat.rhn.manager.content.ContentSyncManager - ContentSyncManager.getSubscriptions finished

Looks good.

...

Now I see RHEL 5 - 7 and SLES 10 - 15 products. But I didn't checked, if the products was there right before the command. But I miss modules / repos for the products. For example I see only the Basesystem modul for SLES15. But in SCC I see much more modules for SLES15. What command output are you looking at? `mgr-sync list products`? `mgr-sync add product`?

Regards, -- Silvio Moioli SUSE Manager Development Team -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Haupt, Torsten

08:12

...

-----Original Message----- From: Silvio Moioli [mailto:moio@suse.de] Sent: Tuesday, April 30, 2019 7:59 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

...

...
Now I see RHEL 5 - 7 and SLES 10 - 15 products. But I didn't checked, if the products was there right before the command. But I miss modules / repos for the products. For example I see only the Basesystem modul for SLES15. But in SCC I see much more modules for SLES15. What command output are you looking at? `mgr-sync list products`? `mgr- sync add product`?

Well, `mgr-sync list products` lists all expected products, I can see in SCC. F.ex. SLES15 [I] SUSE Linux Enterprise Server 15 (x86_64) [I] (R) Basesystem Module 15 (x86_64) [I] (R) Server Applications Module 15 (x86_64) [ ] Containers Module 15 (x86_64) [ ] Desktop Applications Module 15 (x86_64) [ ] Development Tools Module 15 (x86_64) [ ] Legacy Module 15 (x86_64) [ ] Public Cloud Module 15 (x86_64) [ ] SUSE Cloud Application Platform Tools Module 15 (x86_64) [ ] SUSE Package Hub 15 (x86_64) [ ] Web and Scripting Module 15 (x86_64) But in the GUI I see only: https://framapic.org/LX4D0btsPBB9/aHz5i4eXospx.png Add modules works on the CLI, too. But I can't see it in GUI (Setup Wizard | SUSE Products). Regards, Torsten N��r��y隊[��x��칻�&ޢ��'��-��w�zf��쮞+�z�>� ޮ�^�ˬz��

Michael Calmer

08:26

Hi I think I know what happens. We add the SUSE Manager Tools channels to SLES12 and other products as mandatory channels. As an uyuni user you typically do not have a SUSE Manager Server subscription which is required to access the Tools channels. This cause the whole product and its extensions and modules to disappear as a mandatory channel is missing. We are currently developing a solution for this but it will be included only after we switched uyuni to Leap 15. We hope to have a first beta soon. Am Dienstag, 30. April 2019, 10:12:55 CEST schrieb Haupt, Torsten:

...

...
-----Original Message----- From: Silvio Moioli [mailto:moio@suse.de] Sent: Tuesday, April 30, 2019 7:59 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

...
...
Now I see RHEL 5 - 7 and SLES 10 - 15 products. But I didn't checked, if the products was there right before the command. But I miss modules / repos for the products. For example I see only the Basesystem modul for SLES15. But in SCC I see much more modules for SLES15. What command output are you looking at? `mgr-sync list products`? `mgr- sync add product`?

Well, `mgr-sync list products` lists all expected products, I can see in SCC. F.ex. SLES15

[I] SUSE Linux Enterprise Server 15 (x86_64) [I] (R) Basesystem Module 15 (x86_64) [I] (R) Server Applications Module 15 (x86_64) [ ] Containers Module 15 (x86_64) [ ] Desktop Applications Module 15 (x86_64) [ ] Development Tools Module 15 (x86_64) [ ] Legacy Module 15 (x86_64) [ ] Public Cloud Module 15 (x86_64) [ ] SUSE Cloud Application Platform Tools Module 15 (x86_64) [ ] SUSE Package Hub 15 (x86_64) [ ] Web and Scripting Module 15 (x86_64)

But in the GUI I see only:

https://framapic.org/LX4D0btsPBB9/aHz5i4eXospx.png

Add modules works on the CLI, too. But I can't see it in GUI (Setup Wizard | SUSE Products).

Regards, Torsten N��r��y隊[��x��칻�&ޢ��'��-��w�zf��쮞+�z�>� ޮ�^�ˬz��

-- Regards Michael Calmer -------------------------------------------------------------------------- Michael Calmer SUSE Linux GmbH, Maxfeldstr. 5, D-90409 Nuernberg T: +49 (0) 911 74053 0 F: +49 (0) 911 74053575 - e-mail: Michael.Calmer@suse.com -------------------------------------------------------------------------- SUSE Linux GmbH, GF: Felix Imendörffer, Mary Higgins, Sri Rasiah, HRB 21284 (AG Nürnberg) -- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

Haupt, Torsten

08:47

Hi, thanks for the explanation. Deploys uyuni patches and packages from modules in the background; which I can't see in the setup wizard? After adding modules via mgr-sync i see the repos in "Software | Channel List". Regards, Torsten

...

-----Original Message----- From: Michael Calmer [mailto:mc@suse.de] Sent: Tuesday, April 30, 2019 10:26 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

Hi

I think I know what happens.

We add the SUSE Manager Tools channels to SLES12 and other products as mandatory channels. As an uyuni user you typically do not have a SUSE Manager Server subscription which is required to access the Tools channels. This cause the whole product and its extensions and modules to disappear as a mandatory channel is missing.

We are currently developing a solution for this but it will be included only after we switched uyuni to Leap 15.

We hope to have a first beta soon.

Am Dienstag, 30. April 2019, 10:12:55 CEST schrieb Haupt, Torsten:

...
...
-----Original Message----- From: Silvio Moioli [mailto:moio@suse.de] Sent: Tuesday, April 30, 2019 7:59 AM To: uyuni-users@opensuse.org Subject: Re: [uyuni-users] change SUSE products

...
...
Now I see RHEL 5 - 7 and SLES 10 - 15 products. But I didn't checked, if the products was there right before the command. But I miss modules / repos for the products. For example I see only the Basesystem modul for SLES15. But in SCC I see much more modules for SLES15. What command output are you looking at? `mgr-sync list products`? `mgr- sync add product`?

Well, `mgr-sync list products` lists all expected products, I can see in SCC. F.ex. SLES15

[I] SUSE Linux Enterprise Server 15 (x86_64) [I] (R) Basesystem Module 15 (x86_64) [I] (R) Server Applications Module 15 (x86_64) [ ] Containers Module 15 (x86_64) [ ] Desktop Applications Module 15 (x86_64) [ ] Development Tools Module 15 (x86_64) [ ] Legacy Module 15 (x86_64) [ ] Public Cloud Module 15 (x86_64) [ ] SUSE Cloud Application Platform Tools Module 15 (x86_64) [ ] SUSE Package Hub 15 (x86_64) [ ] Web and Scripting Module 15 (x86_64)

But in the GUI I see only:

https://framapic.org/LX4D0btsPBB9/aHz5i4eXospx.png

Add modules works on the CLI, too. But I can't see it in GUI (Setup Wizard | SUSE Products).

Regards, Torsten N r y隊[ x 칻 &ޢ ' - w zf 쮞+ z > ޮ ^ ˬz

-- Regards

Michael Calmer

-------------------------------------------------------------------------- Michael Calmer SUSE Linux GmbH, Maxfeldstr. 5, D-90409 Nuernberg T: +49 (0) 911 74053 0 F: +49 (0) 911 74053575 - e-mail: Michael.Calmer@suse.com -------------------------------------------------------------------------- SUSE Linux GmbH, GF: Felix Imendörffer, Mary Higgins, Sri Rasiah, HRB 21284 (AG Nürnberg)

-- To unsubscribe, e-mail: uyuni-users+unsubscribe@opensuse.org To contact the owner, e-mail: uyuni-users+owner@opensuse.org

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participants (5)

Haupt, Torsten
Julio González Gil
Konstantinos Tsamis
Michael Calmer
Silvio Moioli